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Starta.one vs Acuity Scheduling

To book through Acuity, clients open your booking link, select a service and time, fill in an intake form, and confirm. With Starta.one they just message on Telegram: 'book me for Friday at 4pm' — done.

Quick Summary

Acuity Scheduling is a solid online booking tool with powerful intake forms, but it hasn't added meaningful business management features since Squarespace acquired it in 2019. No CRM, no financial reports, no loyalty program, no AI. Support has declined too — email only, no phone. It's a scheduling link, not a business platform.

Starta.one is a complete business management platform with a built-in AI assistant that automates everything from setup to daily operations.

Feature Comparison

Feature Starta Acuity Scheduling
How clients book
Directly in chat (Telegram): sends a message — booking confirmed, no form or website visit required
Via the Acuity booking link: selects service → time → fills intake form → confirms
How you manage your business
From chat ('reschedule the booking', 'show me revenue') — from your phone, in the messenger or app, or in the full panel
Via the Acuity web panel
Telegram bot for clients
Full-featured customer Telegram bot: booking, reminders, loyalty program, messaging
No Telegram bot for clients
Intake forms
Flexible consultation forms linked to specific clients and services
Powerful intake forms — one of Acuity's genuine strengths
Online booking
Full-featured online booking with AI schedule optimization and your own branded page
Flexible scheduling with buffer time, group classes, availability rules
Calendar & scheduling
Smart calendar with AI suggestions, drag-and-drop, Google/Outlook sync
Google/Outlook/iCloud calendar sync
CRM / client database
Full CRM with AI behavior analysis, profiles, segmentation, notes
No real CRM — only basic client profiles without analytics
AI assistant
Built-in AI: setup, analytics, recommendations, automation
No AI assistant
P&L reports
Full financial reports with expense tracking and AI analytics
No financial reports — only basic booking statistics
Loyalty program
Flexible loyalty program with automated rewards, referral program, memberships
No loyalty program
Salary management
Full payroll with flexible formulas (%, fixed, KPI)
No salary management
Inventory
Multi-warehouse, tech cards, barcodes, auto write-off, AI stock forecasts
No inventory management
SMS notifications
Automated SMS, email and push reminders + connect your own SMS provider
Email and SMS reminders available, but limited SMS marketing
Mobile app
Full-featured native app for iOS and Android (business + clients)
Limited mobile app — most work done via browser
Product development
Active development with regular new features
Minimal development since 2019 — Squarespace is focused on website building
Free plan
Starta.one Lite — genuinely free, unlimited bookings
No free plan — 7-day trial only

Pricing Comparison

Starta

Starta.one Lite — free, unlimited bookings

Starta.one Pro — from €6.29/mo for one specialist or €10.79/mo for up to 5 staff (annual billing), +€1.26/mo per additional

Acuity Scheduling

Emerging $20/mo, Growing $34/mo, Powerhouse $61/mo (annual billing). Monthly: $23/$41/$74

No free plan — 7-day trial only. No CRM, financial reports, loyalty program, or AI. Scheduling-only tool.

Acuity from $20/mo for scheduling only — everything else requires separate tools. Starta.one Lite is genuinely free, Pro from €6.29/mo for one specialist or €10.79/mo for up to 5 staff — full platform including AI.

Why Starta AI Is a Different Level

AI wins back clients who disappeared

It sees who hasn't visited in months and reaches out first — with a relevant offer. Acuity doesn't track client churn at all.

Every Monday — insights, not just statistics

Starta.one's AI analyses your business weekly: where revenue dipped, which staff slot is underutilised, which clients are about to churn. Acuity only shows booking statistics.

Setup is a conversation, not 10 separate tools

Acuity handles scheduling only. CRM, finances, loyalty, payroll — all require separate subscriptions. Starta.one sets up everything from a single chat in minutes.

Starta AI: run your business from chat

Send any request to the chat — AI executes it in seconds. Like Telegram, except your business listens.

Reschedule Maria's appointment to Friday at 3pm
Done ✅ Maria rescheduled, reminder sent
Show me this week's revenue
€3,200 — up 18% vs last week 📈
Message clients who haven't visited in 2 months
Found 9 clients. Sending messages...

Switching isn't a data migration — it's a change of approach. Describe your business in chat and AI sets everything up in minutes.

Switch to Starta.one

Frequently Asked Questions

How is Starta.one different from Acuity Scheduling?

Acuity is a solid online booking tool but lacks CRM, financial reports, loyalty program, payroll management, and AI. It hasn't meaningfully developed since 2019.

Starta.one is a complete business management platform with a built-in AI assistant.

How much does Starta.one cost compared to Acuity Scheduling?

Starta.one Pro — from €6.29/mo for one specialist or €10.79/mo for up to 5 staff (annual billing), +€1.26/mo per additional, all features included. Lite — free. Acuity: from $20/mo for Emerging, $34 Growing, $61 Powerhouse — scheduling tool only.

Calculate the cost of the plan
Number of employees
License duration
8.99€6.29€ /month75.52€ per 12 Months
Continue with this plan
Does Acuity Scheduling have a free plan?

No — only a 7-day trial.

Starta.one Lite is genuinely free with unlimited bookings.

What AI features does Starta.one have that Acuity doesn't?

Acuity has no AI at all.

Starta.one has a full operational AI assistant: sets up the system from a description of your business, optimises scheduling, reactivates inactive clients, runs weekly business analyses and gives recommendations.

How do I migrate from Acuity Scheduling to Starta.one?

Acuity allows exporting your client and appointment data to CSV. After that — import the database and describe your business to the AI, it rebuilds the rest in minutes.

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