To book through Treatwell, clients find a salon on the marketplace (next to your competitors), choose a service and time, create a Treatwell account, and confirm — and Treatwell takes 35% commission. With Starta.one clients message on Telegram: 'book me for Friday at 4pm' — done, no commission.
Treatwell is a hybrid marketplace and salon software (Treatwell Connect). It can bring new clients, but charges 35% commission on new bookings (~42% with VAT), reclassifies clients as 'new' after 12 months of inactivity, and offers limited management tools. Salon owners widely report poor support, no ability to reject bookings, and double-bookings from lack of calendar sync.
Starta.one gives you full control with AI automation, advanced CRM, financial reports, and zero commissions.
| Feature | Starta | Treatwell |
|---|---|---|
| How clients book | | |
| How you manage your business | | |
| Telegram bot for clients | | |
| Client acquisition | | |
| Online booking | | |
| Calendar & scheduling | | |
| CRM / client database | | |
| AI assistant | | |
| P&L reports | | |
| Loyalty program | | |
| SMS notifications | | |
| Salary management | | |
| Inventory | | |
| Mobile app | | |
| Booking commission | | |
| Custom branding | | |
| Client data ownership | | |
| Free plan | | |
Starta.one Lite — free, unlimited bookings
Starta.one Pro — from €6.29/mo for one specialist or €10.79/mo for up to 5 staff (annual billing), +€1.26/mo per additional
Monthly subscription (~€29–49/month per location) + 35% commission on new marketplace clients (~42% with VAT) + 2% online prepayment fee
No free plan. Clients reclassified as 'new' after 12 months without a visit — commission applies again. POS and inventory on Pro plan only.
Treatwell double-charges: a monthly subscription plus 35% commission on new clients (~42% with VAT). Starta.one Lite is free, and Pro starts from €6.29/mo for one specialist or €10.79/mo for up to 5 staff — no booking commissions ever.
It sees who hasn't visited in months and reaches out first — with a relevant offer. In Treatwell you see the data in reports, but the action is up to you.
Treatwell shows basic revenue analytics. Starta.one's AI tells you what to do about it: where revenue dipped, which staff slot is underutilised, which clients are about to churn.
Tell AI about your business — it builds your services, schedule, and booking page. No manual setup, no 35% marketplace commission.
Send any request to the chat — AI executes it in seconds. Like Telegram, except your business listens.
Treatwell is a hybrid marketplace and salon software with 35% commission on new clients and limited management tools.
Starta.one is a complete platform with AI automation, full CRM, financial reports, and zero booking commissions. Your clients stay yours.
Starta.one Pro — from €6.29/mo for one specialist or €10.79/mo for up to 5 staff (annual billing), +€1.26/mo per additional, no booking commissions. Lite — free.
Treatwell: subscription ~€29–49/mo + 35% commission on new marketplace clients + 2% prepayment fee. Clients reclassified as 'new' after 12 months — commission applies again.
Yes. Some businesses use Treatwell's marketplace to attract new clients while using Starta.one to manage operations and build their own client base — gradually reducing marketplace dependency.
Switching is free. Export your client database from Treatwell (marketplace clients may have limited export), and the Starta.one AI assistant sets up your services, schedule, and booking page in minutes.
Starta.one provides an SEO-optimized business page, directory listing, and a customer Telegram bot — without paying 35% commission on every booking. Your brand, your clients, no competitor ads.