Number of employees
License duration
Starta.one
Chat with clients in messengers to remind them on time about their next lymphatic drainage massage or offer a special 10-session package, keeping constant contact and loyalty.
Starta.one is an AI CRM for service businesses. It combines online booking, client management, finance, team scheduling, and marketing into a single system — configured and operated by AI. Over 1,000 businesses use Starta. Massage studios and client chats are a perfect match where Starta shines: AI already understands your industry's specifics and configures the system to fit your workflows.
Direct chat lets the admin quickly send a personal offer for a sports massage right after a competition or check how the client feels after their first visit. Instead of long calls, you just send reminders when a package is about to expire or arrange a convenient time for a therapeutic massage in a few messages. This creates a caring atmosphere where every visitor feels their schedule and physical condition are a priority for your studio.
Massage requires regularity for results. Without reminders, clients keep postponing the next session, disappear, and never finish the course — you lose revenue and outcomes.
A massage therapist can't pick up mid-session. Every missed call is a potential client who books with your competitor instead.
The biggest problem for massage studios is clients disappearing after the first or second visit. When someone feels relief, for example after a classic massage, they tend to postpone the next appointment. But regularity is key for stable results. Using chats lets you gently guide the client throughout the process. You can set the system so the admin gets a reminder to message the client 24 hours after the session. This lets you not only check how they feel but also book the next step while motivation is still high.
If a client buys a 5-session package, it’s important to track visit dynamics. Through a single chat window, you see when they last came and whether they forgot about the package expiration. That’s the perfect moment to offer to extend the course, for example by adding stone therapy for stress relief or alternating procedures. This approach turns a one-time visitor into a loyal guest who understands the value of a full body care cycle.
Also, chats solve communication issues during busy workdays. When a therapist is in a 90-minute session, they physically can’t answer calls. Clients who don’t get a reply within 15 minutes often go to competitors. The ability to write in chat and get a quick text reply from the admin or an automatic message that the therapist is busy keeps loyalty. You can pre-send in chat what the pre-session consultation includes or clarify medical contraindications, saving time directly in the studio.
Three day-to-day moments where the difference is obvious.
Massage requires regularity for results. Without reminders, clients keep postponing the next session, disappear, and never finish the course — you lose revenue and outcomes.
Discuss medical contraindications and client’s specific requests before the visit to prepare the right cream oil and equipment.
Client Chats takes over the part of running a massage studio that quietly eats 1-2 hours a day — no spreadsheets, no chasing replies, no fatigue mistakes.
Discuss medical contraindications and client’s specific requests before the visit to prepare the right cream oil and equipment.
Automatically send messages to clients whose 10-session package is ending to encourage rebooking.
Quickly clarify if the session will be 60 or 90 minutes so the therapist can plan their schedule efficiently.
Add photos of client progress directly in chat history to visually demonstrate the course effectiveness at every visit.
Create ready scripts for consultations about anticellulite or sports massage to instantly answer common questions from new clients.
The visitor messages via a convenient messenger through the website widget, checking available times without distracting the therapist from the current session.
You get a notification on your smartphone and instantly review previous visit history to offer the client their usual relax massage.
All chats about oil allergies or discomfort zones are stored in the client card, so the therapist knows all the details next time.
Clients book themselves — choosing therapist, massage type, and time
Room and therapist schedules without conflicts or idle slots
Session reminders and motivation to continue the course
Client card: problem areas, contraindications, session history
P&L report: profitability per therapist and massage type
Therapist payroll calculated automatically
Course packages with automatic visit tracking
Gift certificates — a popular gift that brings new clients
AI will analyze your business in 5 minutes and show how a centralized chat can reduce response time and boost client satisfaction.
Access to StartaAI
Extended access to StartaAI
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Yes. Starta adapts to the specifics of your industry — from services and pricing to payroll and analytics. The AI takes massage studio workflows into account and helps you get the most out of client chats.
Starta Lite is free. Starta Pro pricing depends on team size and license duration. Calculate your exact price in the calculator above on this page.
No. Clients can message you through the web booking page without installing anything. For push notifications, they can optionally use the Starta client app.
Yes. Your entire team can see and respond to client messages. You control access through team permissions so the right people handle the right conversations.
Yes, you can create templates with advice on hydration and physical activity after the session and send them with one click. This improves service quality and builds client trust in your expertise.
The entire chat history is available to every employee with system access. A new therapist can review previous chats to learn the client’s preferred pressure or problem areas from last time.