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Starta.one
Oversee every stage of a patient's recovery through chats, where the animal's medical record and vaccination passport are always at hand, allowing the therapist to promptly adjust treatment plans without unnecessary calls.
Starta.one is an AI CRM for service businesses. It combines online booking, client management, finance, team scheduling, and marketing into a single system — configured and operated by AI. Over 1,000 businesses use Starta. Veterinary clinics and client chats — this combination is where Starta truly shines: AI already understands the specifics of your industry and customizes the system to your processes.
Imagine a workday where a therapist prescribes a complex treatment plan and the owner can clarify medication dosage by weight directly in the chat. If an animal underwent spaying or another surgery, the anesthesiologist receives recovery reports via photos in the chat, minimizing client anxiety. The administrator instantly sees requests for animal check-ups from messengers, adding them to the schedule while the doctor reviews a previous x-ray in the same chat thread.
Routine vaccinations, parasite treatments, follow-ups — without reminders, owners postpone visits. That's bad for the pet's health and your revenue.
Scheduling, rescheduling, treatment questions — the phone rings non-stop. The receptionist can't both greet visitors and manage bookings.
One of the biggest challenges in the veterinary business is pet owners' low adherence to follow-up visits. Routine vaccinations, annual animal check-ups, or regular deworming are often postponed, negatively impacting patient health and clinic finances. Centralized chats allow you to transform passive waiting into active bookings through personalized reminders. Instead of cold calls, which often annoy clients, the administrator can send a short message with a link to an open slot in the therapist's schedule.
When all communication is centralized in one window, the doctor can promptly send animal ultrasound results or x-ray images immediately after the procedure. This reduces the burden on reception, as the owner doesn't need to call to find out if test results are ready. The ability to attach files and photos allows for preliminary visual monitoring of suture conditions after surgery or the dynamics of dermatological treatment. This creates an effect of continuous care, which is critically important for client loyalty in the veterinary field.
Chats are particularly effective in coordinating complex cases involving a surgeon, anesthesiologist, and laboratory. The entire medical history, recorded in dialogues, is accessible to every specialist. If an owner mentioned a specific reaction to anesthesia during a previous castration in the chat, this information won't get lost in paper archives. Thus, a single communication hub becomes not just a communication tool, but part of a patient safety system, where every detail — from weight to chronic diagnoses — is always at the medical staff's fingertips.
Three day-to-day moments where the difference is obvious.
Routine vaccinations, parasite treatments, follow-ups — without reminders, owners postpone visits. That's bad for the pet's health and your revenue.
Discuss pre-operative analyses and preparation rules for castration or spaying directly within the booking interface, so the client has instructions at hand.
Client Chats takes over the part of running a veterinary clinic that quietly eats 1-2 hours a day — no spreadsheets, no chasing replies, no fatigue mistakes.
Discuss pre-operative analyses and preparation rules for castration or spaying directly within the booking interface, so the client has instructions at hand.
Every message is automatically added to the patient's profile, so the therapist sees the history of complaints and previous symptom photos without searching through various messengers.
Receive push notifications when an owner asks about their pet's condition in the hospital or clarifies medication dosage by weight, ensuring quick feedback.
Forward digital images, x-ray results, or discharge summaries with prescriptions directly in the chat, where they will be securely stored in the communication history.
Use chat to remind clients about routine vaccinations or follow-up animal check-ups after completing a course of therapy, ensuring a steady flow of visits.
The pet owner opens the chat window on the clinic's website to clarify service costs or book an initial animal check-up with a specialist, such as a dermatologist.
The message instantly appears in the system, where the administrator immediately sees the vaccination passport and last visit date, allowing for a professional response without clarifying questions.
A convenient time when the surgeon or anesthesiologist is available for an appointment is agreed upon directly in the chat, after which the visit information is automatically recorded in the room schedule.
Pet owners book 24/7, choosing doctor and service
Doctor and examination room schedules without conflicts
Reminders for appointments, vaccinations, and routine check-ups
Patient card: breed, age, vaccinations, conditions, prescriptions
Medication tracking: stock levels, expiry dates, usage
P&L report: profitability per service and specialist
Doctor payroll calculated automatically
Analytics: occupancy, popular services, client retention
AI will analyze your business in 5 minutes and show how a centralized chat can reduce response times and increase client satisfaction.
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Yes. Starta adapts to the specifics of your industry — from services and pricing to payroll and analytics. The AI takes veterinary clinic workflows into account and helps you get the most out of client chats.
Starta Lite is free. Starta Pro pricing depends on team size and license duration. Calculate your exact price in the calculator above on this page.
No. Clients can message you through the web booking page without installing anything. For push notifications, they can optionally use the Starta client app.
Yes. Your entire team can see and respond to client messages. You control access through team permissions so the right people handle the right conversations.
Yes, owners can send photos for remote monitoring of the animal's condition after surgery. The surgeon can assess the healing process and promptly decide if an urgent clinic visit is needed.
Since all chat history is saved in the animal's medical record, a new doctor on shift can quickly review previous clarifications from the owner. This eliminates situations where important information about allergies or reactions to medications remains only in a colleague's personal messenger.