Number of employees
License duration
Starta.one
Chats let your admin instantly confirm bookings for gel polish or brow architecture, keeping client preferences on shape and color right in the visit history for perfect results every time.
Starta.one is an AI CRM for service businesses. It combines online booking, client management, finance, team scheduling, and marketing into a single system — configured and operated by AI. Over 1,000 businesses use Starta. Beauty salons and client chats are a combo where Starta shines: AI already knows your industry’s specifics and adapts the system to your workflows.
When a guest clicks an Instagram link to check the price for lash lamination or a complex service package, the admin sees all previous chats in one window. This lets them quickly remind about the last visit time or offer an opening with the favorite stylist without extra questions. Even if the client writes late at night, the message history helps restart the conversation in the morning, book the slot, and send confirmation, avoiding double bookings or schedule errors.
Without automatic reminders, salons lose 10-15 clients per week. Stylists sit idle and you lose revenue along with team morale.
Color, care products, disposables — it's all money. Without tracking, you don't know the true cost of each service or where profit leaks.
Empty slots and last-minute cancellations are especially painful for salons with an average check of 1200 UAH. When a client books complex hair coloring or keratin straightening, they reserve three to five hours of a stylist’s time. If such a booking is canceled without notice, the salon loses a significant part of daily income, and the shift stylist ends up without earnings. Using chats allows implementing a mandatory confirmation system through a client-friendly channel, which works far better than cold calls that often go unanswered.
Besides confirmation, chat serves as a pre-diagnostic tool. Clients can send photos of their hair condition before highlights or balayage, letting the versatile stylist assess the workload and materials needed in advance. This prevents situations where two hours are booked but four are actually required. Chats are also convenient for sending pre-visit checklists with preparation rules for procedures like lash lamination or spa pedicure. This improves final results and shows professional service quality.
Another key point is handling deposits. For expensive services like lash extensions or bridal looks, securing bookings with a small prepayment is market standard. In chat, the admin can quickly provide payment details and get confirmation, automatically reserving the spot. In case of emergencies requiring urgent stylist replacement, the full history of preferences and previous color formulas is available in the regular client’s card. This helps maintain high service quality even when staff changes, as the new specialist sees all details from past visits and discussions.
Three day-to-day moments where the difference is obvious.
Without automatic reminders, salons lose 10-15 clients per week. Stylists sit idle and you lose revenue along with team morale.
Discuss balayage or highlights details in one window, receiving client hair photos for accurate visit time estimates.
Client Chats takes over the part of running a beauty salon that quietly eats 1-2 hours a day — no spreadsheets, no chasing replies, no fatigue mistakes.
Discuss balayage or highlights details in one window, receiving client hair photos for accurate visit time estimates.
Get notified about new gel polish requests and reply instantly, avoiding lost bookings due to long waits in Direct.
Clients can send photos of desired makeup or bridal looks, which you save in the history for the versatile stylist.
Send deposit details for lash extensions or hair botox directly in chat and log payments in the system.
Offer clients to refresh lash lamination after 4 weeks right in the chat, seeing their last visit date in the card.
The visitor picks a service, like a spa pedicure, and instead of calling, writes a clarifying question in the booking page chat.
Messages from all messengers come into the dashboard, where the admin sees the shift day stylists’ schedule and free slots.
The full history of discussions about hair dye shades or lash length is saved, making it easy to pick up work during an urgent stylist replacement.
Clients book themselves 24/7 — choosing stylist, service, and time
All stylists' schedules in one place, no overlaps or conflicts
Auto-reminders 24 and 2 hours before — minus 70% no-shows
Supply tracking: know the cost of each service and when to reorder
Real-time P&L report: profit per stylist and service
Salaries calculated automatically — commission, base rate, bonuses
Loyalty cards bring clients back — rewards for every visit
Full client history: treatments, preferences, allergies
AI will analyze your business in 5 minutes and show how a centralized chat can reduce response time and boost client satisfaction.
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Yes. Starta adapts to the specifics of your industry — from services and pricing to payroll and analytics. The AI takes beauty salon workflows into account and helps you get the most out of client chats.
Starta Lite is free. Starta Pro pricing depends on team size and license duration. Calculate your exact price in the calculator above on this page.
No. Clients can message you through the web booking page without installing anything. For push notifications, they can optionally use the Starta client app.
Yes. Your entire team can see and respond to client messages. You control access through team permissions so the right people handle the right conversations.
Yes, you can set up message templates or send instruction files directly in the chat. This helps clients prepare properly for the procedure and cuts down consultation time in the stylist’s chair.
The admin sees the full history of client preferences on gel polish color or brow architecture details in the client card. The new versatile stylist can review the context a minute before the visit, preserving guest loyalty and service quality.