Number of employees
License duration
Starta.one
Track every 10-session membership and monitor your guest’s recovery progress, keeping medical contraindications, chosen techniques, and muscle intensity preferences all in one profile.
Starta.one is an AI CRM for service businesses. It combines online booking, client management, finance, team scheduling, and marketing into a single system — configured and operated by AI. Over 1,000 businesses use Starta. A massage studio and client database is a combo where Starta shines: AI already knows your industry’s specifics and adapts the system to your workflows.
When a client books a lymphatic drainage massage after a long break, the admin instantly sees in their profile which areas needed special attention last time and whether their course membership is still active. This lets the therapist prepare the right cream-oil and remind the guest about the membership expiry without asking about old injuries. This approach turns a one-off visit into a thoughtful therapy, where each 90-minute session delivers maximum results thanks to precise knowledge of the client’s health history.
Massage requires regularity for results. Without reminders, clients keep postponing the next session, disappear, and never finish the course — you lose revenue and outcomes.
A massage therapist can't pick up mid-session. Every missed call is a potential client who books with your competitor instead.
The main challenge for massage studios is that clients often stop therapeutic massage after the first two or three visits, once acute pain fades. This hurts the therapist’s reputation since lasting physiological results aren’t achieved, and the studio’s income because the booked spot remains unused. Maintaining a detailed database lets you clearly see at which stage each visitor stopped. If someone bought a 10-session membership but hasn’t shown up for over a week, it signals the admin to gently remind them about the importance of regularity.
Personalizing service through visit history helps build a lasting emotional connection. When the massage therapist knows from the schedule that last time the client complained about lower back discomfort or chose a specific cream-oil, it significantly increases trust. The client profile should record not only technical details but also medical contraindications to avoid risks during intensive procedures like sports massage or stone therapy. This approach turns a one-time visitor into a loyal guest who values individual attention to their health.
Effective database management also solves uneven studio workload. By analyzing data, you can spot schedule gaps and offer clients discounts on 90-minute sessions in the morning hours. This helps evenly distribute staff workload and ensures stable income even on traditionally quiet weekdays. Working with existing clients is always cheaper than attracting new ones, so an organized database becomes the key tool for steady business growth without increasing advertising costs.
Three day-to-day moments where the difference is obvious.
Massage requires regularity for results. Without reminders, clients keep postponing the next session, disappear, and never finish the course — you lose revenue and outcomes.
At the first booking for a classic massage or consultation, the system instantly creates a profile with contacts and visit history.
Client card: problem areas, contraindications, session history
At the first booking for a classic massage or consultation, the system instantly creates a profile with contacts and visit history.
You see every 10-session membership, visit dates, and therapist notes on muscle condition after each procedure.
Segment clients who love anti-cellulite massage to offer them special conditions for a new intensive course.
Record allergies to specific cream-oils or chronic pain in the profile to ensure safe and comfortable service.
Track when a client’s 5-session membership expires to timely offer treatment continuation without breaks.
The client chooses a convenient time online or through the admin, and the system automatically opens a new profile with all request details.
During the visit, the massage therapist adds comments about the 60-minute session, notes tension areas and used techniques like lymphatic drainage massage.
After the course ends, you review the client’s total spending and remind them about the need for maintenance therapy after some time.
Clients book themselves — choosing therapist, massage type, and time
Room and therapist schedules without conflicts or idle slots
Session reminders and motivation to continue the course
P&L report: profitability per therapist and massage type
Therapist payroll calculated automatically
Course packages with automatic visit tracking
Gift certificates — a popular gift that brings new clients
AI will analyze your client base in 5 minutes and show how many clients you lose without systematic management.
Access to StartaAI
Extended access to StartaAI
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Yes. Starta adapts to the specifics of your industry — from services and pricing to payroll and analytics. The AI takes massage studio workflows into account and helps you get the most out of client database.
Starta Lite is free. Starta Pro pricing depends on team size and license duration. Calculate your exact price in the calculator above on this page.
Yes. You can import clients from Excel or CSV files. All data — names, phone numbers, notes — will be mapped to client profiles automatically.
Absolutely. All data is encrypted and stored securely. Only authorized team members can access client information based on their permission level.
Yes, you can upload photos of results, for example after a course of anti-cellulite massage. This helps visually demonstrate progress to the client and motivate them to complete the full cycle of sessions.
The database automatically shows prepayment for the course and the remaining unused sessions. You always see how many sessions are left in a 5-session membership and whether the membership’s validity period has expired.