Number of employees
License duration
8.99€6.29€ /month
75.52€ per 12 Months
Starta.one
Turn one-time visits into a steady stream of bookings by encouraging clients to buy a 10-session package with cumulative cashback and personalized offers for therapeutic massage.
Starta.one is the AI CRM for service businesses. Everything for running a Massage Studio in one system — from client booking to package tracking — while AI handles the routine. Over 1,000 businesses already run on Starta.
When a client finishes a 60-minute session feeling light and refreshed, the admin instantly sees their current status. This lets you timely offer anti-cellulite or lymphatic drainage massage at a special price, encouraging them to complete the full wellness cycle. You clearly track the package’s expiration and automatically motivate guests to return to their therapist, avoiding long gaps between treatments — crucial for therapy effectiveness and steady studio income.
Massage requires regularity for results. Without reminders, clients keep postponing the next session, disappear, and never finish the course — you lose revenue and outcomes.
A massage therapist can't pick up mid-session. Every missed call is a potential client who books with your competitor instead.
A common problem in many massage studios is that clients often stop therapeutic massage after the second or third session when acute physical discomfort fades. This negatively affects not only the patient’s health, who doesn’t get lasting results, but also the business’s financial stability. Implementing a well-designed loyalty program creates a real financial incentive to complete the full wellness cycle without missing scheduled sessions.
When a client buys a 10-session package, the loyalty program should work to maintain visit frequency. You can set a special rule where bonuses for anti-cellulite or complex lymphatic drainage massages double if the interval between sessions doesn’t exceed the recommended three days. This motivates guests to follow specialist advice and ensures a steady flow of bookings, minimizing downtime in the studio’s morning hours. Such an approach turns a one-time visitor into a loyal guest who clearly sees the benefit of every next visit.
Special attention should be given to activity periods when the package’s expiration date approaches. Automated notifications about accumulated points that can be spent on an extra consultation before a session or trying a new stone therapy become the key factor for rebooking. This helps keep the average check high, encouraging clients to invest in their wellbeing regularly. The client feels cared for in their progress, and the studio owner gains predictable income and a fully booked schedule weeks ahead.
Three day-to-day moments where the difference is obvious.
Massage requires regularity for results. Without reminders, clients keep postponing the next session, disappear, and never finish the course — you lose revenue and outcomes.
Set client transitions from Silver to VIP status based on how many 60-minute sessions they purchase. The more often they come for classic massage, the higher cashback percentage they get.
Loyalty Programs takes over the part of running a massage studio that quietly eats 1-2 hours a day — no spreadsheets, no chasing replies, no fatigue mistakes.
Set client transitions from Silver to VIP status based on how many 60-minute sessions they purchase. The more often they come for classic massage, the higher cashback percentage they get.
Set increased bonuses for lpg massage or stone therapy during low-traffic hours. This motivates clients to try pricier treatments instead of usual services.
Automatically remind clients about bonus points that may expire if they don’t book a lymphatic drainage massage. It’s a perfect way to fill gaps in your therapist’s schedule.
Give clients a significant starting bonus when they prepay for a therapeutic massage course. You get the money upfront, and the client gets extra value for future visits.
Differentiate bonuses by category — from relaxation massage to complex osteopathy techniques. This lets you precisely control the margin on each service.
AI sees: client completed 7 of 10 sessions of classic massage or lymphatic drainage course to Gold. Every morning admin gets: 'Helen, 3 more sessions to finish course and reach Gold with priority booking — slot Tuesday 6 PM'. Admin just sends.
AI tracks: VIP client with '6 sessions per quarter' rule didn't book anything last month. AI prepares SMS: 'Double bonus on next lymphatic drainage session — stay VIP'. Targeted offer keeps the client in top tier without scattered 'all' discounts.
You decide how many points a client earns for a 90-minute session or an anti-cellulite massage, factoring in the cost of consumables like cream-oil.
When the massage therapist marks the visit complete in the system, bonuses instantly appear on the client’s balance, motivating them to book their next sports massage.
Clients see their accumulated points and use them to partially pay for a 5-session package, ensuring they return to your studio.
Clients book themselves — choosing therapist, massage type, and time
Room and therapist schedules without conflicts or idle slots
Session reminders and motivation to continue the course
Client card: problem areas, contraindications, session history
P&L report: profitability per therapist and massage type
Therapist payroll calculated automatically
Course packages with automatic visit tracking
Gift certificates — a popular gift that brings new clients
AI will analyze your business in 5 minutes and show how many clients don’t return and how a bonus program can change that.
Access to StartaAI
Extended access to StartaAI
14 days free • No card required • We'll transfer your data from another CRM
Yes. Starta adapts to the specifics of your industry — from services and pricing to payroll and analytics. The AI takes massage studio workflows into account and helps you get the most out of loyalty programs.
Tiered loyalty programs are included in Starta.one Pro. No limits on tier count, program count, or client count.
Yes. Clients see their tier (Silver/Gold/VIP), bonus balance, and how many visits or spend until the next tier — in the Starta.one mobile app and on your online booking page. This is the main driver: clients consciously book sooner because they're "almost Gold".
Yes. You can create separate tiered programs for different client segments — for example, a standard program for all clients and a separate "corporate" program with custom tiers for B2B partners.
AI does two things most admins don't have time for: 1) Every morning, it lists "one visit away from Gold" or "ready to promote to VIP" with SMS copy ready — "You're 7 of 8 visits to Gold, book by the 20th and lock in +10% lifetime". 2) It spots at-risk clients (e.g., VIP who booked only twice in 3 months instead of 6) and drafts a targeted offer to save their tier. Your admin just hits send. AI turns on automatically — no extra setup needed.
Yes, you can assign higher accrual percentages for new therapists or those specializing in complex techniques like osteopathy. This helps quickly build a client base for specific specialists and balances the studio’s workload.
You can configure the system so that when a client buys a 5-session package, they immediately receive a fixed amount of points on their bonus account. This creates a sense of instant reward and encourages full prepayment for the course, improving your cash flow.
AI does two things: 1) Every morning it lists 'who needs 1–2 sessions (classic massage, lymphatic drainage) to reach the next tier' with ready SMS text; 2) It spots VIP clients at demotion risk (month without visits, course gap) and prepares a targeted offer — bringing the client back to the course and keeping the tier. Admin just hits send.