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Starta.one
Chats let your admin instantly see the treatment plan and patient status in eHealth, so they can quickly confirm rebooking for outpatient visits or send lab results directly to the messenger.
Starta.one is an AI CRM for service businesses. It combines online booking, client management, finance, team scheduling, and marketing into a single system — configured and operated by AI. Over 1,000 businesses use Starta. Private clinics and client chats are a combo where Starta delivers the most: AI already understands your industry specifics and tailors the system to your workflows.
When a patient reaches out via messenger, the admin doesn’t just answer questions but immediately sees that the cardiologist ordered a repeat ECG or a full checkup. Instead of long phone calls, you send prep instructions for ultrasound or reminders about blood tests in a single message. This helps clinics with over a hundred visits a week keep a fast pace, ensuring timely patient recall to complete therapy and get discharge papers without queues.
Without reminders and tracking, patients skip follow-up visits. Treatment gets interrupted, outcomes worsen — the patient is disappointed and leaves.
Scheduling, rescheduling, confirmations, inquiries — receptionists spend all day on the phone. Patients in the waiting room wait, new patients can't get through.
One of the biggest challenges in private medicine is the low percentage of patients who complete their treatment course. Often, after the first doctor visit and relief of acute symptoms, people forget about follow-ups or necessary control lab tests. This leads not only to worsened patient health but also to financial losses for the clinic, where the average check is around 2000 UAH. Using text communication channels allows gentle reminders about appointments without overloading admins with exhausting calls that are often ignored.
When the admin sees in the system that a patient missed a scheduled checkup or repeat ultrasound, they can reestablish contact with a single message. Text notifications are received more positively than phone calls because patients can reply at their convenience. This is critical for specialists like cardiologists or gastroenterologists, where recovery depends on regular checkups. The feature keeps all these dialogues in one window, preventing situations where patients are simply forgotten due to human error.
Beyond service, chats become a tool for increasing profitability. With 112 visits per week, even 10% of patients returning thanks to timely messages create significant additional revenue. The ability to quickly send electronic medical records, discharge papers, or reminders about certificate validity builds strong loyalty. Patients feel personalized care, and clinics get a transparent tool to control every interaction stage from first contact to full recovery.
Three day-to-day moments where the difference is obvious.
Without reminders and tracking, patients skip follow-up visits. Treatment gets interrupted, outcomes worsen — the patient is disappointed and leaves.
Admins quickly respond to patient requests for outpatient or ultrasound appointments without unnecessary phone calls.
Client Chats takes over the part of running a private clinic that quietly eats 1-2 hours a day — no spreadsheets, no chasing replies, no fatigue mistakes.
Admins quickly respond to patient requests for outpatient or ultrasound appointments without unnecessary phone calls.
Send electronic copies of ECG reports or blood test results directly in the chat window to save patients’ time.
All patient chats are automatically linked to their profile, allowing therapists or cardiologists to see the full context of complaints.
Use chats to remind patients about follow-up visits so they don’t interrupt therapy and get the full benefit.
Discuss service costs and receive prepayment confirmations for diagnostic packages in one convenient interface.
The client sends a message via the website widget or app to check the price for lab tests or book an appointment with a gynecologist.
Clinic staff respond instantly, send reminders about ultrasound prep, and confirm a convenient time for the specialist visit.
All communication history and sent documents become part of the electronic medical record, accessible to the doctor during future outpatient visits.
Patients book themselves 24/7, choosing doctor and service
Doctor, room, and equipment schedules without conflicts
Appointment reminders, test results, course follow-ups
Patient card: visit history, diagnoses, prescriptions
P&L report: margin per service and per doctor
Doctor payroll — commission, base rate, KPI bonuses
Medication and consumable supply tracking
Analytics: occupancy, patient retention, profitability
AI will analyze your business in 5 minutes and show how a centralized chat can reduce response time and boost client satisfaction.
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Yes. Starta adapts to the specifics of your industry — from services and pricing to payroll and analytics. The AI takes private clinic workflows into account and helps you get the most out of client chats.
Starta Lite is free. Starta Pro pricing depends on team size and license duration. Calculate your exact price in the calculator above on this page.
No. Clients can message you through the web booking page without installing anything. For push notifications, they can optionally use the Starta client app.
Yes. Your entire team can see and respond to client messages. You control access through team permissions so the right people handle the right conversations.
Yes, the feature allows attaching files in PDF or image formats. You can instantly send a patient ECG results or a copy of a certificate, and these files are automatically saved in their history.
Admins can handle multiple text conversations simultaneously, which is much faster than phone calls. This lets them focus more on patients who have already come in for outpatient visits.