Number of employees
License duration
8.99€6.29€ /month
75.52€ per 12 Months
Starta.one
Control every client visit, from their first sports massage booking to activating a 10-session package, while keeping a complete history of treatments and preferences for flawless service.
Starta.one is the AI CRM for service businesses. Everything for running a Massage Studio in one system — from client booking to package tracking — while AI handles the routine. Over 1,000 businesses already run on Starta.
Managing orders allows you to accurately track appointment schedules, especially when a client is undergoing an intensive anti-cellulite massage or a lengthy therapeutic massage. The administrator sees payment status and remaining sessions in real-time, making it easy to offer a 5-session package renewal right after a treatment. This eliminates calculation confusion, helps account for medical contraindications in a timely manner, and ensures stable income for the studio through clear planning of rebookings.
Massage requires regularity for results. Without reminders, clients keep postponing the next session, disappear, and never finish the course — you lose revenue and outcomes.
A massage therapist can't pick up mid-session. Every missed call is a potential client who books with your competitor instead.
A common challenge for massage studios is clients interrupting their course of treatments after the second or third visit. For example, anti-cellulite massage or lymphatic drainage massage only show visible effects after a full cycle, but clients often forget about regularity. The orders feature allows you to not just record payment, but also link each visit to a specific package. This creates a psychological commitment for the client and financial stability for the business, as prepayment for a course guarantees a full schedule for weeks in advance.
When a massage therapist with a schedule sees in the order that it's already the fifth 60-minute session out of ten planned, they can timely remind the client about the need for the next visit or offer an additional service, such as hot stone therapy, to enhance the effect. Order tracking provides a complete history of interaction: what types of massage the client prefers, whether they had specific reactions to cream-oil, and what results were achieved previously. This prevents situations where a specialist starts work without understanding the prior history.
Furthermore, clear control of order statuses solves the problem of empty slots. If an order wasn't confirmed or a client canceled a visit, the system instantly displays the available time on the schedule. This allows for quickly offering the freed-up spot to another client waiting for a sports massage or Thai massage. Thus, every working hour of the therapist is utilized as efficiently as possible, and the studio's profitability increases by reducing the number of missed sessions.
Three day-to-day moments where the difference is obvious.
Massage requires regularity for results. Without reminders, clients keep postponing the next session, disappear, and never finish the course — you lose revenue and outcomes.
When a client comes in for a classic massage, the system instantly creates an order card with all service details and the assigned therapist.
Order Management takes over the part of running a massage studio that quietly eats 1-2 hours a day — no spreadsheets, no chasing replies, no fatigue mistakes.
When a client comes in for a classic massage, the system instantly creates an order card with all service details and the assigned therapist.
Process 10-session packages directly within the order interface and track package expiration dates to ensure regular client visits.
During a 60-minute session, easily add professional cream-oil or an additional lymphatic drainage massage to the order without creating new documents.
Control the status of each visit from the initial inquiry to final payment, including course prepayments for the financial security of your studio.
The system automatically deducts disposable materials and oils after a hot stone therapy or sports massage is completed, keeping your inventory accurate.
Client comes in for his third one-off session. AI sees: he's attended 3 times in 4 weeks — typical profile for a package candidate (5 sessions for $62.50 instead of $77.50). Admin sees the suggestion: "Sergei took 3 sessions in a month — offer him a package, saves $15." One tap adds the package sale to the order.
An order for "90-minute massage" typically writes off 30ml of oil and 1 disposable sheet. Masseur closed with 0 deducted. AI notices and reminds: "Accept standard amounts from tech card?" One tap — and session cost is accurate. Small consumables disappear from tracking unnoticed, but they add up to 8-10% of session margin.
The client arrives at the studio at the appointed time. The administrator opens the automatically created order, which already includes the client's medical contraindications and preferences.
If, during a 90-minute session, the therapist decides to change technique, they can easily switch from a relaxation massage to a therapeutic massage directly within the active order.
After the treatment, you accept payment or deduct a session from a package. The system automatically suggests creating the next order to ensure continuity of the course.
Clients book themselves — choosing therapist, massage type, and time
Room and therapist schedules without conflicts or idle slots
Session reminders and motivation to continue the course
Client card: problem areas, contraindications, session history
P&L report: profitability per therapist and massage type
Therapist payroll calculated automatically
Course packages with automatic visit tracking
Gift certificates — a popular gift that brings new clients
Our AI will analyze your business in 5 minutes and show you how much time you can save by automating your orders.
Access to StartaAI
Extended access to StartaAI
14 days free • No card required • We'll transfer your data from another CRM
Yes. Starta adapts to the specifics of your industry — from services and pricing to payroll and analytics. The AI takes massage studio workflows into account and helps you get the most out of order management.
Basic order tracking is available free in Starta.one Lite — unlimited orders. Advanced features (AI upsell, AI deduction check, specialist and product analytics, integration with fiscal cash register) are in Starta.one Pro.
Yes. Starta.one integrates with LiqPay, Fondy, Stripe, and other payment systems. Clients can pay online at booking (prepayment), or partially or fully after the service is complete. Split payments ($7.50 by card + $5 in cash) work in one order, no separate transactions.
Each service has a tech card — a list of materials and their standard amounts (e.g., coloring = 80 g dye + 50 ml developer + 1 pair gloves). When you close an order, the system automatically deducts these materials from inventory. If the specialist actually used more or less, they can adjust it with one click before closing. The audit log records who adjusted what and when.
AI does two things during each visit: 1) **Upsell suggestion** — analyzes this specific client's history and suggests a product they buy regularly, that admin usually forgets to mention ('Olena usually gets a mask, remind her'); 2) **Deduction check** — compares actual material deduction with the service tech card and reminds you to record if the specialist forgot ('this service usually deducts 80 g dye — you recorded 0'). The first returns $1–2.50 in forgotten upsell per visit; the second closes the 12-15% margin leak from undefined costs.
You can create two separate orders linked to the same time slot on the schedule, where each guest selects their own service, for example, a Thai massage for one and a Shiatsu for the other. This allows for accurate calculation of compensation for two different therapists.
Yes, when processing an order for a 5-session package, you set its expiration date. If the client doesn't use all visits by this date, the system automatically updates the remaining status, encouraging clients not to postpone their therapeutic massage.
AI does two things for a massage studio: 1) **Upsell suggestion** — identifies package candidates among those who've already paid for themselves in 3-4 visits and reminds admin to offer package conversion (customer saves = loyalty + prepaid revenue for you); 2) **Write-off verification** — compares actual use of oils and disposable sheets with the session tech card. Small consumables in massage mean -8-10% margin when systematically under-deducted.