Number of employees
License duration
8.99€6.29€ /month
75.52€ per 12 Months
Starta.one
Automated notifications ensure full occupancy of the hammam and relaxation area, reminding guests of their appointments for complex spa programs, minimizing downtime of expensive equipment and specialists.
Starta.one is the AI CRM for service businesses. Everything for running a Spa in one system — from guest booking to package sales — while AI handles the routine. Over 1,000 businesses already run on Starta.
Working with your client base becomes targeted: when a guest finishes a massage course, they automatically receive an offer for detox wrap or body peeling to maintain results. This keeps your schedule full even on weekdays, offering personalized birthday coupons or invites to couple’s day for regulars. The admin no longer spends hours on calls, as broadcasts gently bring clients back to the jacuzzi, turning one-time visits into regular spa-day subscriptions.
A spa means multiple rooms, massage tables, saunas, pools. Different specialists, varying treatment durations. Manual coordination guarantees overlaps and idle time.
Certificates are a major spa revenue source. But without a tracking system, you don't know how many are sold, how many redeemed, or how much revenue is pending.
Managing a spa center requires precision, since downtime of a prepared sauna or heated hammam means direct losses on electricity and staff wages. When a client books a long spa program, the business reserves not only the specialist but also the entire relaxation zone. A no-show without notice disrupts the whole day’s schedule, creating slots that are almost impossible to fill last minute due to the specifics of room preparation.
Implementing a two-level reminder system effectively solves this problem. The first message, sent a day before the visit, gives the client a chance to adjust plans and the admin time to find a replacement for popular procedures like detox wrap or hydromassage bath. The second SMS, two hours before the appointment, minimizes lateness by reminding about spa etiquette and necessary waiting time for comfortable session preparation. This disciplines visitors and creates a premium service feeling where everyone’s time is valued.
Besides reducing no-shows, broadcast tools become a powerful channel for upselling and filling low demand. If there’s a free slot for body peeling tomorrow, a targeted broadcast to loyal clients with a 'spa compliment' offer helps fill it within minutes. This approach turns chaotic bookings into a predictable revenue stream, where every square meter of relaxation space and every minute of specialist work generate profit.
Three day-to-day moments where the difference is obvious.
A spa means multiple rooms, massage tables, saunas, pools. Different specialists, varying treatment durations. Manual coordination guarantees overlaps and idle time.
The system sends SMS 24 and 2 hours before the appointment to ensure the prepared hammam or sauna isn’t idle due to guest forgetfulness.
Booking reminders and special offers
The system sends SMS 24 and 2 hours before the appointment to ensure the prepared hammam or sauna isn’t idle due to guest forgetfulness.
Automatically send messages to clients whose procedure cycle has ended, offering a new 'relax' package to maintain results.
After the session, clients receive a link to rate the service, allowing instant response to the quality of specialists’ work.
Give clients a personalized spa gift in the form of a discount for couple’s day or jacuzzi, encouraging festive visits.
Track the cost of each sent message and real conversion to bookings for expensive procedures in real time.
The admin registers a booking for a wrap or Finnish sauna, selecting the room and specialist, and the system automatically creates a reminder queue.
The client receives an SMS with booking details, including dress code, waiting time, and preparation rules for hydrotherapy.
If a visitor hasn’t booked the 'de-stress' package for a while, the system automatically offers an available slot next week with a nice bonus.
Treatment and room booking 24/7 without phone calls
Room, specialist, and equipment schedules in one place
Manage room, sauna, and pool availability
Gift certificates with automatic tracking and balance
Memberships for comprehensive spa programs
P&L report: profitability per treatment and specialist
Loyalty programs for regular visits
AI will analyze your business in 5 minutes and show how SMS reminders can reduce no-show and boost rebookings.
Access to StartaAI
Extended access to StartaAI
14 days free • No card required • We'll transfer your data from another CRM
Yes. Starta adapts to the specifics of your industry — from services and pricing to payroll and analytics. The AI takes spa workflows into account and helps you get the most out of sms reminders & broadcasts.
SMS reminder functionality is included in Starta.one Pro — no extra charge from us. The cost of the SMS messages themselves depends on volume and carrier (typically $0.02-0.04 per message). With 200 bookings/month that is $4-8 in SMS costs vs the typical +30-40 extra visits from reduced no-shows — ROI of roughly 10-15x.
The cost of SMS depends on the recipient's country. Estimated minimum prices on the Pro plan:
🎁 With the Pro plan — 100 SMS as a gift every month. This is enough for ~50 typical appointment reminders.
View rates →Yes. The default settings are 24 hours and 2 hours before the visit (optimal for salons). You can configure your own scheme: 1 hour before, 3 days + 1 day, or 2 hours only. You can set a different scheme for different service types (earlier for expensive treatments, later for quick ones). Everything is configured in the templates.
From Starta.one's side — no limits. The number of SMS messages depends on your balance: you top up your SMS balance via standard payment and can send as many as you need. Real-time cost control — you can see how many SMS were sent today / this week / this month, what they cost, and how much balance remains.
AI does two things: 1) Personal copy for each client — instead of a generic '-15% for everyone', AI reviews each dormant client's history and writes an individual SMS ('Olena, it has been 8 weeks since your last colour — shall I book you in for Wednesday at 17:00 with Masha?'). Conversion of these personal SMS to a visit: 18-25% vs 2-3% for template broadcasts; 2) Send-time optimisation — AI knows when each client usually reads their SMS and sends at their time. It A/B tests copy variants and optimises per segment. Broadcasts stop being a spam campaign — they become individual communication.
Yes, you can create custom templates for each service. For example, for jacuzzi or hammam bookings, the message will automatically include reminders about swimwear and slippers.
You can set up segmented broadcasts to trigger 3 to 5 days before the subscription ends. This encourages clients to use remaining services or buy a new package in advance.