Number of employees
License duration
8.99€6.29€ /month
75.52€ per 12 Months
Starta.one
Turn walk-in guests into loyal fans with personalized bonuses on detox wraps and body peels, ensuring steady bookings even on weekdays.
Starta.one is the AI CRM for service businesses. Everything for running a Spa in one system — from guest booking to package sales — while AI handles the routine. Over 1,000 businesses already run on Starta.
When a guest finishes a hammam visit, they automatically get regular client status and a nice spa compliment in the form of a discount on their next detox wrap. This encourages them not just to use a gift certificate but to buy a full spa-day package. You see how a one-time visit turns into a monthly care ritual, where every bonus brings the guest closer to VIP level with jacuzzi access. This approach keeps your specialists busy, and the average check grows as clients want to upgrade their status.
A spa means multiple rooms, massage tables, saunas, pools. Different specialists, varying treatment durations. Manual coordination guarantees overlaps and idle time.
Certificates are a major spa revenue source. But without a tracking system, you don't know how many are sold, how many redeemed, or how much revenue is pending.
Many spas face the problem of a high share of clients who come only once using gift certificates. Often, these visitors treat the visit as a one-off event and don’t return after using the gift. Implementing a tiered loyalty program changes this by inviting the guest to join an exclusive club from their first visit.
When a client comes for a basic relax package or detox wrap, the admin registers them in the system, and the first points for the visit are automatically credited. Even if the service was paid by certificate, bonus accrual creates a psychological effect of “deferred benefit.” A message that only two visits remain until the Gold level, which unlocks a free spa compliment in the form of aromatherapy, becomes a strong trigger for rebooking.
This approach stabilizes income by turning occasional guests into regulars of the relaxation area. Instead of waiting for holidays to sell new certificates, the business gets a predictable flow of bookings for hammam or hydro-massage baths. Clients with a high average check start seeing spa not as a luxury but as a regular self-care element, as each visit brings them closer to VIP privileges.
Three day-to-day moments where the difference is obvious.
A spa means multiple rooms, massage tables, saunas, pools. Different specialists, varying treatment durations. Manual coordination guarantees overlaps and idle time.
Set automatic transitions between Silver, Gold, and VIP statuses based on spending. This encourages clients to visit the hammam more often and choose pricier packages.
Loyalty programs for regular visits
Set automatic transitions between Silver, Gold, and VIP statuses based on spending. This encourages clients to visit the hammam more often and choose pricier packages.
Set higher cashback on detox wraps or body peels on weekdays. This helps balance bookings and specialist workload during the week.
The system automatically sends birthday coupons with special offers for jacuzzi or aromatherapy. Personalized attention boosts loyalty and ensures bookings during the festive period.
Encourage package purchases by awarding extra bonuses for each used visit. Clients are more willing to buy subscriptions knowing about future benefits.
Track which procedures — Finnish sauna or hydro-massage bath — bring the most revenue through the loyalty program. Optimize marketing efforts based on real top client behavior.
AI sees: guest completed 5 of 6 SPA rituals to Gold (normal cycle — Aphrodite ritual every 6 weeks). Every morning admin gets: 'Guest — one more ritual to Gold and complimentary upgrade to Wellbeing program Friday 4 PM'. Admin just sends — ready text.
AI tracks VIP retention (e.g., 6 rituals per half-year). If a VIP guest missed 2 of her SPA ritual cycles — AI prepares SMS: 'Double bonus on next Aphrodite ritual this week so you stay VIP'. More precise than generic 'regular clients' discount.
The admin chooses the bonus percentage for specific services, like the de-stress package or couples day, creating conditions for automatic average check growth.
Once the specialist finishes a body peel or aromatherapy session and closes the visit, bonuses instantly appear on the client’s balance without staff involvement.
When booking a new spa-day package, the client sees available points and can use them as partial payment, greatly increasing the chance of a repeat visit.
Treatment and room booking 24/7 without phone calls
Room, specialist, and equipment schedules in one place
Manage room, sauna, and pool availability
Gift certificates with automatic tracking and balance
Memberships for comprehensive spa programs
P&L report: profitability per treatment and specialist
Booking reminders and special offers
AI will analyze your business in 5 minutes and show how many clients don’t return and how a bonus program can change that.
Access to StartaAI
Extended access to StartaAI
14 days free • No card required • We'll transfer your data from another CRM
Yes. Starta adapts to the specifics of your industry — from services and pricing to payroll and analytics. The AI takes spa workflows into account and helps you get the most out of loyalty programs.
Tiered loyalty programs are included in Starta.one Pro. No limits on tier count, program count, or client count.
Yes. Clients see their tier (Silver/Gold/VIP), bonus balance, and how many visits or spend until the next tier — in the Starta.one mobile app and on your online booking page. This is the main driver: clients consciously book sooner because they're "almost Gold".
Yes. You can create separate tiered programs for different client segments — for example, a standard program for all clients and a separate "corporate" program with custom tiers for B2B partners.
AI does two things most admins don't have time for: 1) Every morning, it lists "one visit away from Gold" or "ready to promote to VIP" with SMS copy ready — "You're 7 of 8 visits to Gold, book by the 20th and lock in +10% lifetime". 2) It spots at-risk clients (e.g., VIP who booked only twice in 3 months instead of 6) and drafts a targeted offer to save their tier. Your admin just hits send. AI turns on automatically — no extra setup needed.
Yes, you can set custom rules for each category. For example, give 10% on expensive spa programs and 5% on standard body peels to boost premium service sales.
You can create a special “happy hours” promo where visits to the Finnish sauna or jacuzzi in the morning earn double points. This motivates clients to choose less popular times, easing evening and weekend loads.
AI does two things: 1) Every morning it lists 'who needs 1 ritual (SPA ritual Aphrodite, aromatherapy) to reach the next tier' with ready SMS text; 2) It spots VIP guests at demotion risk and prepares a targeted offer (double bonus, Wellbeing program upgrade) — bringing the client back and keeping the tier.