Automate bookings for personal training and timely reminders about membership renewals so your gyms are always full and clients never miss their class schedule.
Starta.one is the AI CRM for service businesses. Everything for running a Fitness Studio in one system — from membership sales to attendance analytics — while AI handles the routine. Over 1,000 businesses already run on Starta.
The admin’s work becomes transparent: when a client forgets about booking stretching or pilates reformer, an automatic cancellation message 6 hours before lets you quickly free up the spot for someone on the waiting list. If an athlete’s 12-session membership is running out, they get a personal offer to renew exactly when motivation is highest. This removes human error, helps trainers avoid gaps in the schedule, and ensures stable studio income without extra calls.
Without reminders and motivation, members skip workouts. Their results suffer, they get frustrated, and they don't renew their membership.
Capacity limits, waitlists, trainer substitutions, cancellations — all requiring manual coordination and constant admin attention.
The main problem in the fitness industry is not lack of clients, but loss of attendance discipline. When someone buys a 12-session membership, motivation is at its peak, but after a week daily chores push out sport. Without external reminders, clients forget bookings, causing no-show in group classes. This is a direct loss for the studio because the spot is booked, the trainer waits, and potential profit is lost. Implementing a two-level reminder system cuts such cases by 70% since clients have a clear deadline to decide.
Besides visit reminders, retention is critical. Many studio owners face clients who 'hang around' after their card expires. Automated communication lets you set a scenario where the system analyzes the last visit date. If a client who usually visits cardio or stretching twice a week hasn’t come for over 7 days, they automatically get a friendly SMS. This brings them back to training before they lose the habit.
The broadcast system also simplifies managing waiting lists for popular directions like Pilates Reformer or Crossfit. When someone cancels 6 hours before start, the system instantly notifies the first person in line via SMS. This ensures full gym occupancy and maximum income from every trainer hour. This approach turns chaotic schedule management into a well-oiled mechanism where every reception check-in and every training cancellation works to increase client LTV.
Three day-to-day moments where the difference is obvious.
Without reminders and motivation, members skip workouts. Their results suffer, they get frustrated, and they don't renew their membership.
Reduce no-show for groups with SMS reminders 24 and 2 hours before the session. Clients get timely notifications and confirm their visit or free up the spot for others.
Workout reminders and membership renewal alerts
Reduce no-show for groups with SMS reminders 24 and 2 hours before the session. Clients get timely notifications and confirm their visit or free up the spot for others.
After each check-in at reception, the client receives an SMS with the remaining sessions. This avoids confusion about limits and encourages timely membership renewal.
The system automatically finds clients whose monthly membership is ending or with fewer than 2 sessions left. SMS with an offer to renew arrives exactly when they are ready to buy.
Segment your database by preferences and send personalized broadcasts. Invite strength training fans to a new functional training or Pilates Reformer via SMS.
Track the real conversion of each message into revenue. See how many clients returned to training and bought a 12-session membership after receiving your promotional offer.
When a client books a personal training or chooses group classes, the system automatically links the broadcast schedule to the activity start time.
24 hours before the session, the system sends an SMS. If the client can’t make it, they can cancel up to 6 hours before, allowing the system to automatically add someone from the waiting list.
After the session, the system updates the status automatically. If it was the last available visit, the client instantly receives an SMS with a link to pay for a new membership.
Book personal and group sessions 24/7
Group classes with capacity limits and waitlists
Trainer, room, and class schedules in one place
Memberships with automatic attendance and expiry tracking
P&L report: profitability per trainer and class type
Trainer pay — commission, per-class rate, bonuses
Analytics: attendance, retention, popular classes
AI will analyze your business in 5 minutes and show how SMS reminders can reduce no-show and increase repeat visits.
Access to StartaAI
Extended access to StartaAI
14 days free • No card required • We'll transfer your data from another CRM
Yes. Starta adapts to the specifics of your industry — from services and pricing to payroll and analytics. The AI takes fitness studio workflows into account and helps you get the most out of sms reminders & broadcasts.
SMS reminder functionality is included in Starta.one Pro — no extra charge from us. The cost of the SMS messages themselves depends on volume and carrier (typically $0.02-0.04 per message). With 200 bookings/month that is $4-8 in SMS costs vs the typical +30-40 extra visits from reduced no-shows — ROI of roughly 10-15x.
The cost of SMS depends on the recipient's country. Estimated minimum prices on the Pro plan:
🎁 With the Pro plan — 100 SMS as a gift every month. This is enough for ~50 typical appointment reminders.
View rates →Yes. The default settings are 24 hours and 2 hours before the visit (optimal for salons). You can configure your own scheme: 1 hour before, 3 days + 1 day, or 2 hours only. You can set a different scheme for different service types (earlier for expensive treatments, later for quick ones). Everything is configured in the templates.
From Starta.one's side — no limits. The number of SMS messages depends on your balance: you top up your SMS balance via standard payment and can send as many as you need. Real-time cost control — you can see how many SMS were sent today / this week / this month, what they cost, and how much balance remains.
AI does two things: 1) Personal copy for each client — instead of a generic '-15% for everyone', AI reviews each dormant client's history and writes an individual SMS ('Olena, it has been 8 weeks since your last colour — shall I book you in for Wednesday at 17:00 with Masha?'). Conversion of these personal SMS to a visit: 18-25% vs 2-3% for template broadcasts; 2) Send-time optimisation — AI knows when each client usually reads their SMS and sends at their time. It A/B tests copy variants and optimises per segment. Broadcasts stop being a spam campaign — they become individual communication.
Yes, you can create separate templates for each activity type. For example, add the trainer’s name for personal training, and for group stretching classes remind clients to bring a towel or special shoes.
You can set up an automatic SMS reminder to notify the client about the end of the freeze period one day before the card reactivates. This helps the client plan their schedule and return to training on time without complaints to the admin.