Manage every step of your guest’s relaxation journey, from booking a detox wrap to the final payment, keeping track of favorite aroma oils and service details for a flawless experience.
Starta.one is an AI CRM for service businesses. It combines online booking, client management, finance, team scheduling, and marketing into a single system — configured and operated by AI. Over 1,000 businesses use Starta. SPA and orders are a perfect match where Starta shines: AI already knows your industry’s specifics and tailors the system to your processes.
When a guest arrives for a relax package, the admin instantly sees all booking details, including reserved hammam and chosen specialist. During the session, the client can add a body peel or buy professional home care cosmetics. All items are automatically added to a single bill, avoiding queues in the relax area. Even if the visit is partly paid from a deposit and the rest by card, the accounting stays perfectly accurate, ensuring high service without extra questions.
A spa means multiple rooms, massage tables, saunas, pools. Different specialists, varying treatment durations. Manual coordination guarantees overlaps and idle time.
Certificates are a major spa revenue source. But without a tracking system, you don't know how many are sold, how many redeemed, or how much revenue is pending.
In relaxation and wellness, gift certificates often make up to 30% of total turnover. The main challenge is that the business receives money today but provides the service a month or even six months later. Without a clear system to track each order, a “deferred debt” situation arises where admins get confused about amounts and owners don’t understand the real financial state. The order feature instantly links a certificate to a specific client, tracking remaining funds and expiry dates for each item.
When a guest activates their spa-day pass, the order automatically deducts procedure costs from the previously paid deposit. This eliminates human error where staff might forget to deduct funds or miscalculate the relax package cost. Each order keeps a full history: when the package was bought, which procedures (like detox wrap or hammam) were used, and how much balance remains. This builds guest trust and gives management full control.
Besides financials, proper order organization helps optimize relax area operations. If an order is prepaid via deposit, the chance of a no-show drops significantly. In case of cancellation per house rules, the system quickly refunds the guest’s internal balance, maintaining loyalty and encouraging rebooking. This approach turns certificate sales into a structured revenue stream with clear profitability per service.
Three day-to-day moments where the difference is obvious.
A spa means multiple rooms, massage tables, saunas, pools. Different specialists, varying treatment durations. Manual coordination guarantees overlaps and idle time.
When booking a hammam or Finnish sauna session, the system instantly creates an order, pulling data about the specialist, room, and procedure duration.
Order Management takes over the part of running a spa that quietly eats 1-2 hours a day — no spreadsheets, no chasing replies, no fatigue mistakes.
When booking a hammam or Finnish sauna session, the system instantly creates an order, pulling data about the specialist, room, and procedure duration.
During a visit, the admin can add extra procedures to the relax package or sell home care cosmetics directly in the order card with one click.
Track every visit stage from deposit payment to final detox wrap completion and receipt issuance.
Split payments between cash and deposit, apply birthday coupons, or fully prepay service packages in an easy interface.
When closing an order, the amount of materials for hydro-massage baths or wraps is deducted from stock according to your center’s recipes.
When a client arrives for the chosen couple’s day, the admin activates the order, checks spa etiquette, and issues necessary accessories, all already shown in the system’s service list.
If during the jacuzzi relaxation the guest decides to add a de-stress package, the specialist or admin quickly updates the order contents, adding new items to the overall bill.
After procedures end, payment is made, spa compliments like discounts are applied, the order is closed, and consumable stock is automatically updated.
Treatment and room booking 24/7 without phone calls
Room, specialist, and equipment schedules in one place
Manage room, sauna, and pool availability
Gift certificates with automatic tracking and balance
Memberships for comprehensive spa programs
P&L report: profitability per treatment and specialist
Booking reminders and special offers
Loyalty programs for regular visits
AI will analyze your business in 5 minutes and show how much time you can save by automating orders.
Access to StartaAI
Extended access to StartaAI
1,000+ salons trust us • We'll transfer your data • 30 days free
Yes. Starta adapts to the specifics of your industry — from services and pricing to payroll and analytics. The AI takes spa workflows into account and helps you get the most out of order management.
Starta Lite is free. Starta Pro pricing depends on team size and license duration. Calculate your exact price in the calculator above on this page.
Yes. Each order can include any combination of services and products. Everything is totaled together for a single payment and appears in one receipt.
Yes. Every completed order is attributed to a specialist. You can analyze revenue per specialist, average order value, and number of orders over any time period.
You can create one joint order for the two-person service package but split the final bill between clients. The system allows different payment methods for each guest while keeping a single visit history for the relax area.
Yes, when closing each order, the system automatically deducts the required amount of cosmetics and essential oils. This is based on set norms for each spa program, letting you see real-time stock balances.