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Simpler than any CRM

Orders for SPA

Manage every step of your guest’s relaxation journey, from booking a detox wrap to the final payment, keeping track of favorite aroma oils and service details for a flawless experience.

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Starta.one is an AI CRM for service businesses. It combines online booking, client management, finance, team scheduling, and marketing into a single system — configured and operated by AI. Over 1,000 businesses use Starta. SPA and orders are a perfect match where Starta shines: AI already knows your industry’s specifics and tailors the system to your processes.

Numbers that matter for SPA business

−25 год
hours of admin work
5
treatment rooms on average
80
Visits per week
€7,600
Weekly revenue

When a guest arrives for a relax package, the admin instantly sees all booking details, including reserved hammam and chosen specialist. During the session, the client can add a body peel or buy professional home care cosmetics. All items are automatically added to a single bill, avoiding queues in the relax area. Even if the visit is partly paid from a deposit and the rest by card, the accounting stays perfectly accurate, ensuring high service without extra questions.

Sound familiar?

🚫

Complex logistics of rooms and specialists

A spa means multiple rooms, massage tables, saunas, pools. Different specialists, varying treatment durations. Manual coordination guarantees overlaps and idle time.

Gift certificate tracking is chaos

Certificates are a major spa revenue source. But without a tracking system, you don't know how many are sold, how many redeemed, or how much revenue is pending.

Transparent accounting of gift certificates and deposits in the spa center

In relaxation and wellness, gift certificates often make up to 30% of total turnover. The main challenge is that the business receives money today but provides the service a month or even six months later. Without a clear system to track each order, a “deferred debt” situation arises where admins get confused about amounts and owners don’t understand the real financial state. The order feature instantly links a certificate to a specific client, tracking remaining funds and expiry dates for each item.

When a guest activates their spa-day pass, the order automatically deducts procedure costs from the previously paid deposit. This eliminates human error where staff might forget to deduct funds or miscalculate the relax package cost. Each order keeps a full history: when the package was bought, which procedures (like detox wrap or hammam) were used, and how much balance remains. This builds guest trust and gives management full control.

Besides financials, proper order organization helps optimize relax area operations. If an order is prepaid via deposit, the chance of a no-show drops significantly. In case of cancellation per house rules, the system quickly refunds the guest’s internal balance, maintaining loyalty and encouraging rebooking. This approach turns certificate sales into a structured revenue stream with clear profitability per service.

Why spa owners pick Order Management

Three day-to-day moments where the difference is obvious.

1

How it works today

A spa means multiple rooms, massage tables, saunas, pools. Different specialists, varying treatment durations. Manual coordination guarantees overlaps and idle time.

2

What Starta changes

When booking a hammam or Finnish sauna session, the system instantly creates an order, pulling data about the specialist, room, and procedure duration.

3

The bottom line

Order Management takes over the part of running a spa that quietly eats 1-2 hours a day — no spreadsheets, no chasing replies, no fatigue mistakes.

What you get

📅

Automatic conversion of spa program booking into an order

When booking a hammam or Finnish sauna session, the system instantly creates an order, pulling data about the specialist, room, and procedure duration.

🔄

Quick addition of body peels and wraps

During a visit, the admin can add extra procedures to the relax package or sell home care cosmetics directly in the order card with one click.

🔔

Monitoring guest status in the relax area

Track every visit stage from deposit payment to final detox wrap completion and receipt issuance.

📊

Flexible payment for spa-day passes and certificates

Split payments between cash and deposit, apply birthday coupons, or fully prepay service packages in an easy interface.

👤

Automatic deduction of aromatherapy oils and consumables

When closing an order, the amount of materials for hydro-massage baths or wraps is deducted from stock according to your center’s recipes.

How it works

1

Guest registration and order activation

When a client arrives for the chosen couple’s day, the admin activates the order, checks spa etiquette, and issues necessary accessories, all already shown in the system’s service list.

2

Adjusting service list during the session

If during the jacuzzi relaxation the guest decides to add a de-stress package, the specialist or admin quickly updates the order contents, adding new items to the overall bill.

3

Final payment and stock deduction

After procedures end, payment is made, spa compliments like discounts are applied, the order is closed, and consumable stock is automatically updated.

🔍 Free

Free AI audit for SPA

AI will analyze your business in 5 minutes and show how much time you can save by automating orders.

Pricing

Starta Lite

Free

Access to StartaAI

  • StartaAI - built-in chat assistant, helps use CRM and simplify business management.
  • Access only for the business owner
  • Personal booking website
  • Unlimited bookings
  • SMS notifications to clients
  • Calendar and bookings
  • Vacation and schedule management
  • Push notifications in the Starta.one app
  • Integration with your website
  • Placement on various platforms to promote services
Start with Lite

Frequently asked questions

Is Starta a good fit for a spa?

Yes. Starta adapts to the specifics of your industry — from services and pricing to payroll and analytics. The AI takes spa workflows into account and helps you get the most out of order management.

How much does Order Management cost?

Starta Lite is free. Starta Pro pricing depends on team size and license duration. Calculate your exact price in the calculator above on this page.

Can I add both services and products to one order?

Yes. Each order can include any combination of services and products. Everything is totaled together for a single payment and appears in one receipt.

Does Order Management track specialist performance?

Yes. Every completed order is attributed to a specialist. You can analyze revenue per specialist, average order value, and number of orders over any time period.

How to place an order for a 'couple’s day' if guests pay separately?

You can create one joint order for the two-person service package but split the final bill between clients. The system allows different payment methods for each guest while keeping a single visit history for the relax area.

Are consumables for wraps and peels accounted for automatically?

Yes, when closing each order, the system automatically deducts the required amount of cosmetics and essential oils. This is based on set norms for each spa program, letting you see real-time stock balances.

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