Number of employees
License duration
Starta.one
Electronic loyalty cards encourage guests to choose a full spa-day package instead of one-off treatments, building a habit of regular care and ensuring steady bookings for detox wraps.
Starta.one is an AI CRM for service businesses. It combines online booking, client management, finance, team scheduling, and marketing into a single system — configured and operated by AI. Over 1,000 businesses use Starta. Spa and loyalty cards are a combo where Starta shines: AI already knows your industry's specifics and tailors the system to your workflows.
When a guest finishes an aromatherapy session, the admin instantly sees the accumulated bonuses and offers to use them as a spa’s compliment for booking the next visit. This makes it easy to suggest a paired day or a hydro-massage bath right at checkout. Thanks to a transparent loyalty program, regular clients are more willing to put down deposits for popular weekend slots. You create a personalized experience where every detox wrap brings the guest closer to their desired relaxation, turning a one-time treat into a regular habit.
A spa means multiple rooms, massage tables, saunas, pools. Different specialists, varying treatment durations. Manual coordination guarantees overlaps and idle time.
Certificates are a major spa revenue source. But without a tracking system, you don't know how many are sold, how many redeemed, or how much revenue is pending.
The main challenge in the spa industry is low visit frequency: clients often see body peels or sauna visits as one-off events for special occasions rather than part of regular care. Introducing digital loyalty cards changes this mindset by creating a points-earning game mechanic. When visitors know every hydro-massage bath or aromatherapy session brings them closer to a free spa-day subscription, their motivation to book the next slot increases on a psychological level. This is especially important for stabilizing weekday revenue, when relax zone occupancy is traditionally lower than on weekends.
The bonus system works better than direct discounts because it doesn’t devalue specialist work. For example, instead of giving a 10% discount on detox wraps, the business credits an equivalent amount to the bonus account. This effectively guarantees the client will return to spend those funds. This approach helps maintain a high average check around 2200 UAH while increasing repeat visits. The admin sees the full interaction history: which treatments the guest prefers, whether they follow spa etiquette, and how often they use birthday coupons.
Additionally, the loyalty system solves the problem of stuck funds on gift certificates. Integrated accounting automatically reminds certificate holders about expiration, offering to add a small spa compliment like a short jacuzzi session paid with previously earned points. This not only improves client experience but also allows accurate financial forecasting, avoiding situations where many services must be provided simultaneously without new cash inflow.
Three day-to-day moments where the difference is obvious.
A spa means multiple rooms, massage tables, saunas, pools. Different specialists, varying treatment durations. Manual coordination guarantees overlaps and idle time.
Instead of direct discounts, award points for body peels or wraps, encouraging guests to return and fully pay for future treatments.
Loyalty Cards takes over the part of running a spa that quietly eats 1-2 hours a day — no spreadsheets, no chasing replies, no fatigue mistakes.
Instead of direct discounts, award points for body peels or wraps, encouraging guests to return and fully pay for future treatments.
Keep data on favorite aromatherapy and bonus balance without paper forms — identification happens instantly by guest phone number.
Track prepaid service package usage and monitor how much bonus money remains on client accounts in real time.
The system automatically sends notifications about spa compliments, inviting visits to the hammam or Finnish sauna during the birthday period.
Allow regular visitors to use accumulated points to fully or partially pay for hydro-massage bath rentals during peak hours.
When a guest finishes a detox wrap or sauna session, the admin closes the order, and the system instantly credits a percentage of the check to the bonus balance.
The client receives an automatic message about their account status and an offer to use bonuses on a de-stress package within the next two weeks.
At the next visit, the guest simply gives their phone number to pay part of the aromatherapy cost with accumulated points, boosting loyalty.
Treatment and room booking 24/7 without phone calls
Room, specialist, and equipment schedules in one place
Manage room, sauna, and pool availability
Gift certificates with automatic tracking and balance
Memberships for comprehensive spa programs
P&L report: profitability per treatment and specialist
Booking reminders and special offers
Loyalty programs for regular visits
AI will show what percentage of your clients don’t return and how loyalty cards can change that.
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Yes. Starta adapts to the specifics of your industry — from services and pricing to payroll and analytics. The AI takes spa workflows into account and helps you get the most out of loyalty cards.
Starta Lite is free. Starta Pro pricing depends on team size and license duration. Calculate your exact price in the calculator above on this page.
No. Everything is digital — clients are identified by phone number. Bonus balances are visible in the Starta mobile app and on the booking page.
Yes. You can create multiple loyalty cards with different rules — for example, double bonuses for premium services or a special card for VIP clients.
Yes, you can set a higher cashback percentage on expensive relax packages or detox wraps to encourage sales of these specific services. This lets you flexibly manage margins and room occupancy.
Each visit under a subscription is automatically recorded, deducting one visit or the corresponding amount from the client’s balance. You always see the current service balance and can set automatic notifications when the subscription is about to expire.