Number of employees
License duration
Starta.one
The guest profile records their favorite detox wrap, allergy to essential oils, and jacuzzi water temperature — you create a caring atmosphere even before the client steps into the relaxation zone.
Starta.one is an AI CRM for service businesses. It combines online booking, client management, finance, team scheduling, and marketing into a single system — configured and operated by AI. Over 1,000 businesses use Starta. Spa and client database is a combo where Starta delivers the most: AI already knows your industry’s specifics and adjusts the system to your processes.
Imagine your receptionist sees not just a name in the profile, but the guest’s love for the Finnish sauna after a tough week. When the client calls, you immediately offer their favorite de-stress package or remind them about an unused spa day pass. This lets you personalize every visit, adding a spa compliment like the exact herbal tea blend they liked last time. This approach turns occasional visitors into a loyal community that values attention to detail and a professional approach to their relaxation.
A spa means multiple rooms, massage tables, saunas, pools. Different specialists, varying treatment durations. Manual coordination guarantees overlaps and idle time.
Certificates are a major spa revenue source. But without a tracking system, you don't know how many are sold, how many redeemed, or how much revenue is pending.
Low visit frequency in relaxation often comes from a lack of systematic work with the existing database. When a guest comes for a one-time body peeling or visits the hammam, they often forget the need to repeat procedures for lasting effect. A digital database lets you see not just a list of names but a live consumption schedule, where every missed regular session is a signal to act.
To boost loyalty, it’s important to record small details: whether the guest prefers the Finnish sauna or aromatherapy, what music they like in the relaxation zone, and if they need an extra towel. When the receptionist offers exactly the "relax" package the client liked last time during a follow-up call, trust grows. This allows creating personalized service packages based on real visit history, not assumptions.
Special attention should be given to those who stopped coming. Automatic filters help identify clients who bought a spa day pass but haven’t visited for over two months. Timely reminders that the whirlpool bath is waiting for them, or offers to use birthday coupons, bring the client back into an active sales cycle. This approach turns a random visitor flow into a stable community of loyal guests.
Three day-to-day moments where the difference is obvious.
A spa means multiple rooms, massage tables, saunas, pools. Different specialists, varying treatment durations. Manual coordination guarantees overlaps and idle time.
When a guest books a hammam or body peeling, the system instantly creates a profile with contacts and first visit history.
Client Database takes over the part of running a spa that quietly eats 1-2 hours a day — no spreadsheets, no chasing replies, no fatigue mistakes.
When a guest books a hammam or body peeling, the system instantly creates a profile with contacts and first visit history.
The receptionist sees all past detox wraps, used spa day passes, and specific wishes about jacuzzi water temperature.
Highlight regular relaxation zone visitors or those who haven’t bought the "relax" package for a while to send birthday coupons.
Record allergies to aromatherapy oils or individual contraindications to the Finnish sauna in the profile for each client’s safety.
Track deposit balances for bookings and package expiration dates directly in the visitor’s personal profile.
The guest chooses the de-stress package via online widget or phone, then the system automatically registers them in the database and records the deposit for the booking.
During the visit, the master opens the profile to check details of the previous wrap and adds notes about which spa compliment the client liked the most.
After the procedure, payment data and earned bonuses for the spa day pass are saved in the history, allowing analysis of each guest’s LTV.
Treatment and room booking 24/7 without phone calls
Room, specialist, and equipment schedules in one place
Manage room, sauna, and pool availability
Gift certificates with automatic tracking and balance
Memberships for comprehensive spa programs
P&L report: profitability per treatment and specialist
Booking reminders and special offers
Loyalty programs for regular visits
AI will analyze your client base in 5 minutes and show how many clients you lose without systematic management.
Access to StartaAI
Extended access to StartaAI
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Yes. Starta adapts to the specifics of your industry — from services and pricing to payroll and analytics. The AI takes spa workflows into account and helps you get the most out of client database.
Starta Lite is free. Starta Pro pricing depends on team size and license duration. Calculate your exact price in the calculator above on this page.
Yes. You can import clients from Excel or CSV files. All data — names, phone numbers, notes — will be mapped to client profiles automatically.
Absolutely. All data is encrypted and stored securely. Only authorized team members can access client information based on their permission level.
Yes, the guest profile displays all purchased certificates, their value, and expiration date. You’ll always know the remaining unused balance at any time.
The system lets you flexibly set access rights for your team. Masters will see only the history of procedures like detox wraps or massages, without showing the guest’s phone numbers.