Number of employees
License duration
8.99€6.29€ /month
75.52€ per 12 Months
Starta.one
Increase the frequency of routine vaccinations and pet check-ups through personalized bonuses that make expensive procedures more accessible for your loyal furry patients' owners.
Starta.one is the AI CRM for service businesses. Everything for running a Veterinary Clinic in one system — from patient booking to vaccination recalls — while AI handles the routine. Over 1,000 businesses already run on Starta.
When an owner returns for a follow-up exam or purchases medication from your vet pharmacy, accumulated discounts automatically appear in their profile. This becomes a decisive factor during long courses of treatment or when preparing for surgery, making pre-operative tests and anesthesia more financially accessible thanks to earned points. Owners feel supported, and the clinic ensures patient rebooking for annual vaccinations and regular consultations with their primary vet.
Routine vaccinations, parasite treatments, follow-ups — without reminders, owners postpone visits. That's bad for the pet's health and your revenue.
Scheduling, rescheduling, treatment questions — the phone rings non-stop. The receptionist can't both greet visitors and manage bookings.
The veterinary business often faces the problem of low visit frequency, with owners only seeking specialists in critical cases. A loyalty program can change this paradigm by focusing on preventive medicine. When every pet check-up or routine vaccination earns the client tangible bonuses, the motivation not to miss appointments increases. This creates a stable flow of bookings for vets and ensures busy schedules on weekdays.
Implementing Silver, Gold, and VIP tiers allows you to segment clients by their engagement. For example, owners who regularly undergo treatment courses or leave their pets for hospitalization quickly achieve higher statuses. This enables them to receive a larger percentage of cashback, which they later spend on expensive diagnostic procedures like pet ultrasounds or X-rays. Thus, the clinic gains a loyal client, and the pet receives proper medical supervision.
Another effective mechanism is combining bonuses with related services. If a client accumulates points for medical procedures, they can use them at the vet pharmacy or for hygiene procedures, such as pet grooming. This not only increases the average check but also ties the owner to the clinic's single ecosystem. As a result, instead of searching for medications in outside stores, the visitor buys everything they need on-site, increasing the facility's overall revenue by 15-20% in the long term.
Thanks to process automation, administrators don't need to manually calculate discounts. The system itself reminds the client about accumulated points when booking pre-operative tests or neutering. This approach reduces staff workload and makes interactions with the clinic transparent and pleasant for the pet owner.
Three day-to-day moments where the difference is obvious.
Routine vaccinations, parasite treatments, follow-ups — without reminders, owners postpone visits. That's bad for the pet's health and your revenue.
Segment clients into Silver, Gold, and VIP levels based on their spending on services and vet pharmacy items. This encourages owners to return to you for every subsequent pet check-up.
Loyalty Programs takes over the part of running a veterinary clinic that quietly eats 1-2 hours a day — no spreadsheets, no chasing replies, no fatigue mistakes.
Segment clients into Silver, Gold, and VIP levels based on their spending on services and vet pharmacy items. This encourages owners to return to you for every subsequent pet check-up.
Award increased points for timely visits for scheduled vaccinations. This helps maintain patient health and ensures stable clinic revenue.
Clients can pay for medications, food, or grooming products with accumulated bonuses. The system automatically recalculates the balance in the pet's medical record after each purchase.
Set up special loyalty rules for expensive services like neutering, spaying, or complex treatment courses. This eases the financial burden on the client.
Track how the loyalty program impacts the utilization of your pet ultrasound and X-ray rooms. Compare the average check of loyal clients with overall metrics.
AI sees: owner has 5 of 6 regular annual vaccinations to Gold (comprehensive vaccine every 12 months). AI shapes up every morning: 'Buddy's owner — vaccination on the 24th = Gold status and priority booking with leading vet'. Admin just sends — no guessing.
AI tracks: VIP owner missed the normal vaccination cycle by 3 months. AI prepares SMS: 'Keeping your VIP — reminding you about Buddy's vaccination with double bonus this week'. Important: AI works only with vaccination schedule and loyalty tiers — clinical decisions stay with the vet.
When the vet conducts the first diagnostic visit, the system automatically creates a loyalty profile and awards welcome points for registration.
With each payment for pre-operative tests, anesthesia, or hospitalization, the client receives a percentage of the amount into their bonus account.
The owner uses accumulated points to get a discount on the next paw check or hygiene procedure, ensuring their return to the clinic.
Pet owners book 24/7, choosing doctor and service
Doctor and examination room schedules without conflicts
Reminders for appointments, vaccinations, and routine check-ups
Patient card: breed, age, vaccinations, conditions, prescriptions
Medication tracking: stock levels, expiry dates, usage
P&L report: profitability per service and specialist
Doctor payroll calculated automatically
Analytics: occupancy, popular services, client retention
Our AI will analyze your business in 5 minutes and show you how many clients aren't returning and how a bonus program can change that.
Access to StartaAI
Extended access to StartaAI
14 days free • No card required • We'll transfer your data from another CRM
Yes. Starta adapts to the specifics of your industry — from services and pricing to payroll and analytics. The AI takes veterinary clinic workflows into account and helps you get the most out of loyalty programs.
Tiered loyalty programs are included in Starta.one Pro. No limits on tier count, program count, or client count.
Yes. Clients see their tier (Silver/Gold/VIP), bonus balance, and how many visits or spend until the next tier — in the Starta.one mobile app and on your online booking page. This is the main driver: clients consciously book sooner because they're "almost Gold".
Yes. You can create separate tiered programs for different client segments — for example, a standard program for all clients and a separate "corporate" program with custom tiers for B2B partners.
AI does two things most admins don't have time for: 1) Every morning, it lists "one visit away from Gold" or "ready to promote to VIP" with SMS copy ready — "You're 7 of 8 visits to Gold, book by the 20th and lock in +10% lifetime". 2) It spots at-risk clients (e.g., VIP who booked only twice in 3 months instead of 6) and drafts a targeted offer to save their tier. Your admin just hits send. AI turns on automatically — no extra setup needed.
Yes, you can configure a higher bonus percentage for high-margin services or set a fixed number of points for each vaccination, while vet pharmacy items would have a standard percentage.
The system automatically sends reminders about expiring accumulated bonuses, which encourages the owner to book a recall for vaccinations now to avoid losing the benefit.
AI does two things: 1) Every morning it lists 'who needs 1 regular vaccination or check-up to reach Gold' with ready SMS text; 2) It spots VIP owners at demotion risk (who missed a vaccination cycle or check-up) and prepares a targeted invite. Important: AI works only with preventive visit schedule and loyalty tiers — diagnoses, prescriptions, and treatment stay with the vet.