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Starta.one
Increase the frequency of routine vaccinations and pet check-ups through personalized bonuses that make expensive procedures more accessible for your loyal furry patients' owners.
Starta.one is an AI CRM for service businesses. It combines online booking, client management, finance, team scheduling, and marketing into a single system — configured and operated by AI. Over 1,000 businesses use Starta. A veterinary clinic and loyalty programs — this is a combination where Starta truly shines: our AI already understands the specifics of your industry and customizes the system to your processes.
When an owner returns for a follow-up exam or purchases medication from your vet pharmacy, accumulated discounts automatically appear in their profile. This becomes a decisive factor during long courses of treatment or when preparing for surgery, making pre-operative tests and anesthesia more financially accessible thanks to earned points. Owners feel supported, and the clinic ensures patient rebooking for annual vaccinations and regular consultations with their primary vet.
Routine vaccinations, parasite treatments, follow-ups — without reminders, owners postpone visits. That's bad for the pet's health and your revenue.
Scheduling, rescheduling, treatment questions — the phone rings non-stop. The receptionist can't both greet visitors and manage bookings.
The veterinary business often faces the problem of low visit frequency, with owners only seeking specialists in critical cases. A loyalty program can change this paradigm by focusing on preventive medicine. When every pet check-up or routine vaccination earns the client tangible bonuses, the motivation not to miss appointments increases. This creates a stable flow of bookings for vets and ensures busy schedules on weekdays.
Implementing Silver, Gold, and VIP tiers allows you to segment clients by their engagement. For example, owners who regularly undergo treatment courses or leave their pets for hospitalization quickly achieve higher statuses. This enables them to receive a larger percentage of cashback, which they later spend on expensive diagnostic procedures like pet ultrasounds or X-rays. Thus, the clinic gains a loyal client, and the pet receives proper medical supervision.
Another effective mechanism is combining bonuses with related services. If a client accumulates points for medical procedures, they can use them at the vet pharmacy or for hygiene procedures, such as pet grooming. This not only increases the average check but also ties the owner to the clinic's single ecosystem. As a result, instead of searching for medications in outside stores, the visitor buys everything they need on-site, increasing the facility's overall revenue by 15-20% in the long term.
Thanks to process automation, administrators don't need to manually calculate discounts. The system itself reminds the client about accumulated points when booking pre-operative tests or neutering. This approach reduces staff workload and makes interactions with the clinic transparent and pleasant for the pet owner.
Three day-to-day moments where the difference is obvious.
Routine vaccinations, parasite treatments, follow-ups — without reminders, owners postpone visits. That's bad for the pet's health and your revenue.
Segment clients into Silver, Gold, and VIP levels based on their spending on services and vet pharmacy items. This encourages owners to return to you for every subsequent pet check-up.
Loyalty Programs takes over the part of running a veterinary clinic that quietly eats 1-2 hours a day — no spreadsheets, no chasing replies, no fatigue mistakes.
Segment clients into Silver, Gold, and VIP levels based on their spending on services and vet pharmacy items. This encourages owners to return to you for every subsequent pet check-up.
Award increased points for timely visits for scheduled vaccinations. This helps maintain patient health and ensures stable clinic revenue.
Clients can pay for medications, food, or grooming products with accumulated bonuses. The system automatically recalculates the balance in the pet's medical record after each purchase.
Set up special loyalty rules for expensive services like neutering, spaying, or complex treatment courses. This eases the financial burden on the client.
Track how the loyalty program impacts the utilization of your pet ultrasound and X-ray rooms. Compare the average check of loyal clients with overall metrics.
When the vet conducts the first diagnostic visit, the system automatically creates a loyalty profile and awards welcome points for registration.
With each payment for pre-operative tests, anesthesia, or hospitalization, the client receives a percentage of the amount into their bonus account.
The owner uses accumulated points to get a discount on the next paw check or hygiene procedure, ensuring their return to the clinic.
Pet owners book 24/7, choosing doctor and service
Doctor and examination room schedules without conflicts
Reminders for appointments, vaccinations, and routine check-ups
Patient card: breed, age, vaccinations, conditions, prescriptions
Medication tracking: stock levels, expiry dates, usage
P&L report: profitability per service and specialist
Doctor payroll calculated automatically
Analytics: occupancy, popular services, client retention
Our AI will analyze your business in 5 minutes and show you how many clients aren't returning and how a bonus program can change that.
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Yes. Starta adapts to the specifics of your industry — from services and pricing to payroll and analytics. The AI takes veterinary clinic workflows into account and helps you get the most out of loyalty programs.
Starta Lite is free. Starta Pro pricing depends on team size and license duration. Calculate your exact price in the calculator above on this page.
Loyalty Cards are individual reward mechanisms (accumulate bonuses or get discounts). Loyalty Programs are broader systems that can include tiers, milestones, and multiple reward types working together.
Yes. Every aspect of the program is configurable — earning rules, tier thresholds, reward types, and redemption conditions. You build exactly what works for your clients.
Yes, you can configure a higher bonus percentage for high-margin services or set a fixed number of points for each vaccination, while vet pharmacy items would have a standard percentage.
The system automatically sends reminders about expiring accumulated bonuses, which encourages the owner to book a recall for vaccinations now to avoid losing the benefit.