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Starta.one
Loyalty programs encourage patients to complete a full course of 5 treatments or come on time for seasonal chemical peels, turning a one-time consultation into a long-term facial care strategy.
Starta.one is an AI CRM for service businesses. It combines online booking, client management, finance, team scheduling, and marketing into a single system — configured and operated by AI. Over 1,000 businesses use Starta. Cosmetology and loyalty programs are a combination where Starta delivers the most: AI already knows your industry’s specifics and configures the system to fit your processes.
When a patient completes a complex injection course, the loyalty program automatically unlocks special conditions for post-treatment care or the next biorevitalization. It works like a professional recommendation: the admin sees the client’s status during checkout and suggests using accumulated bonuses on professional skincare for home use. This mechanism not only increases the average ticket but creates a feeling of personalized care, where every visit for laser hair removal or facial cleansing brings the client closer to privileged guest status.
Cosmetology treatments require regularity. Without reminders and course tracking, clients skip sessions — results suffer, they get frustrated and leave.
Fillers, mesotherapy cocktails, peels — expensive products with limited shelf life. Without tracking, you don't know the real margin on each procedure.
Cosmetology is a business built on regularity and trust. The biggest profit loss happens when a client has one or two treatments, like a chemical peel, but doesn’t complete the recommended 5-treatment course. This leads to no visible results and low return rates. Implementing a tiered loyalty system (Silver, Gold, VIP) solves this by creating financial motivation to stay on the schedule set by the cosmetologist during consultation.
When a client sees that each next visit for biorevitalization brings them closer to VIP status with constant discounts or higher cashback, the psychological barrier to expensive procedures disappears. Automatic visit tracking records every procedure in the client’s medical card. This lets the admin not just remind about appointments but justify visits with benefits: accumulated points that can be redeemed on costly fillers or hardware lifting.
This approach turns occasional visitors into loyal brand ambassadors. Instead of one-off facials, the clinic gains a steady stream of bookings months ahead. Thanks to bonus automation, specialists can focus on procedure protocols and post-care without distraction from manual discount calculations. As a result, the average ticket for top clients grows by 15-20% due to trust and willingness to try new expensive methods.
Three day-to-day moments where the difference is obvious.
Cosmetology treatments require regularity. Without reminders and course tracking, clients skip sessions — results suffer, they get frustrated and leave.
Set up automatic cashback increases for clients who regularly undergo injection techniques or hardware lifting.
Loyalty Programs takes over the part of running a cosmetology practice that quietly eats 1-2 hours a day — no spreadsheets, no chasing replies, no fatigue mistakes.
Set up automatic cashback increases for clients who regularly undergo injection techniques or hardware lifting.
Award progressive bonuses for each next visit so clients don’t break the session schedule and get the best results.
Allow clients to pay with accumulated bonuses for chemical peels or skincare products you recommend for home use.
The system automatically suggests special conditions for photo rejuvenation or plasma lifting to VIP clients.
Set separate accrual rules for injection products, considering their high cost and your clinic’s margins.
Segment clients into levels based on total spending on services like facial cleansing or biorevitalization, assigning different point accrual rates.
When the cosmetologist closes the visit in the system, bonuses are instantly added to the client’s balance, and this info appears in their electronic card.
At the next booking for botox or lifting, offer the client to use accumulated points to pay part of the cost or an additional service.
Clients book themselves 24/7, choosing treatment and preferred time
Treatment room and practitioner schedules in one place
Appointment reminders and treatment course follow-ups
Client card: treatment history, protocols, contraindications
Product tracking: procedure costs, expiry dates, stock levels
Real-time P&L report: margin per procedure
Gift certificates for cosmetology treatments
Analytics: popular treatments, client retention, occupancy
AI will analyze your business in 5 minutes and show how many clients don’t return and how a bonus program can change that.
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Yes. Starta adapts to the specifics of your industry — from services and pricing to payroll and analytics. The AI takes cosmetology practice workflows into account and helps you get the most out of loyalty programs.
Starta Lite is free. Starta Pro pricing depends on team size and license duration. Calculate your exact price in the calculator above on this page.
Loyalty Cards are individual reward mechanisms (accumulate bonuses or get discounts). Loyalty Programs are broader systems that can include tiers, milestones, and multiple reward types working together.
Yes. Every aspect of the program is configurable — earning rules, tier thresholds, reward types, and redemption conditions. You build exactly what works for your clients.
Yes, you can set different rules for services and products. For example, give 10% back on care treatments and only 2% on injections with botox or fillers to keep profitability.
You can set instant bonus accrual for prepayment of a course. This motivates clients to commit to a treatment plan and guarantees your schedule is booked weeks ahead.