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75.52€ per 12 Months
Starta.one
Instead of "10% off for regular clients" — a tiered Silver/Gold/VIP program with different benefits at each level. Your clients see their tier and how many visits until the next one — and they'll choose you because they're "almost Gold". Every morning, AI flags who's one visit away from upgrading so you can send a targeted SMS before they go to a competitor.
Free forever · no credit card · set up your first tiered program in 5 minutes
Starta.one is an AI CRM for service businesses. It combines online booking, client management, finances, team scheduling, and marketing in one system — configured and operated by AI. Over 1,000 businesses use Starta.
Elena's been coming for 4 years and brings $3,000 a year in revenue. Anna came once last year and booked three times. Both get 10% off "for regulars". Elena doesn't feel valued. Anna sees the discount as her due. Neither has a reason to recommend you — there's nothing special about being in your program.
You have 600 clients marked "regular" in your admin notes. Who comes every 3 weeks with a $50 average check, and who books twice a year for the cheapest service with a 10% discount? Without tiers and clear rules, you don't know who deserves real perks and who just wants a discount.
You give discounts for birthdays, holidays, "loyalty" — but after a year, your revenue's flat. Discounts without structure don't motivate repeat visits — they just train clients to wait for a deal. A tiered program turns a discount into a status goal ("two more visits to Gold") that actually changes behavior.
Create 2–4 levels with your own cashback percentage, perks list, and spending thresholds. Clients see "I'm Silver, 3 visits until Gold" — and they'll choose you over competitors.
Choose your metric: total spending in a period, visit count, or specific services. You can set "Gold = 8 visits in 6 months OR $400 spend" and the system tracks it automatically.
Bonuses accrue at checkout based on the client's current tier. On their next visit, they can use bonuses to pay without extra admin steps.
See how many clients are at each tier, average spend per tier, and where your bottleneck is — for example, 200 clients stuck at Silver who aren't advancing to Gold. Adjust your tier thresholds based on real data.
Every morning, AI builds a list of "one visit away from Gold": Elena has 7 of 8 visits, last booking was a month ago — she gets an SMS saying "You're 7 visits to Gold, book by the 20th and lock in +10% lifetime". Your admin just sees 5–10 ready-to-upgrade candidates with personalized SMS copy.
AI watches tier retention rules (e.g., "Gold = 6 visits per half-year"). If your VIP client books only twice in the last 3 months instead of 6 — AI flags "demotion risk" and drafts a targeted offer (double bonus on next visit, free add-on service) to keep them. Plain discounts miss the mark — but a status threat lands.
Pick your tier count (Silver/Gold/VIP is the standard), set thresholds and cashback % for each. Takes 5 minutes — we have templates for typical service businesses.
Every closed booking adds bonuses based on their current tier. They see in the app: "You're Silver. 3 visits to Gold." No forms, no signup hoops — tier is linked to their phone number.
Bonuses accrue automatically. AI flags "one visit to Gold" and "at-risk VIP" every morning with SMS copy ready. Your admin just taps send. You get reports: how many at each tier, average spend per tier, and revenue impact.
The most common alternative to a tiered program in service businesses is either flat "10% for regulars" or a standalone loyalty app (like a points system) that doesn't connect to your booking calendar. Here's why neither drives revenue growth:
A discount with no structure doesn't change behavior — it just shrinks margin. A client booking once a month will keep booking once a month, just at 10% off. In a tiered program, the discount ties to progress: the client sees a goal ("two more visits to Gold"), and it actually changes visit frequency. Not free — but a goal-driven discount pays back way better than a flat one.
Client downloads another app, forgets the password, deletes it in a month. Admin has to manually enter the discount at checkout — and forgets 30% of the time. Payouts show up as a separate line item disconnected from your revenue, so you're paying for loyalty without knowing if it's working or if tier advances actually boost your average check.
Works to 50 clients. At 200, your admin gets confused ("Wait, are they a regular?"). At 600, discounts get handed out randomly — someone forgot theirs, someone got it twice. In a tiered program, status auto-links to phone, shows to the staff member when the booking opens, and the client sees it in the app. No confusion, no hurt feelings.
AI analyzes your business in 5 minutes and shows how many clients are ready to advance to Gold or VIP — and how much extra revenue that unlocks in your monthly total.
Access to StartaAI
Extended access to StartaAI
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Tiered loyalty programs are included in Starta.one Pro. No limits on tier count, program count, or client count.
Yes. Clients see their tier (Silver/Gold/VIP), bonus balance, and how many visits or spend until the next tier — in the Starta.one mobile app and on your online booking page. This is the main driver: clients consciously book sooner because they're "almost Gold".
Yes. You can create separate tiered programs for different client segments — for example, a standard program for all clients and a separate "corporate" program with custom tiers for B2B partners.
AI does two things most admins don't have time for: 1) Every morning, it lists "one visit away from Gold" or "ready to promote to VIP" with SMS copy ready — "You're 7 of 8 visits to Gold, book by the 20th and lock in +10% lifetime". 2) It spots at-risk clients (e.g., VIP who booked only twice in 3 months instead of 6) and drafts a targeted offer to save their tier. Your admin just hits send. AI turns on automatically — no extra setup needed.