Number of employees
License duration
Starta.one
Automate client returns for gel polish touch-ups and spa pedicures with personalized bonuses that turn a one-time visit into a steady booking every three weeks.
Starta.one is an AI CRM for service businesses. It combines online booking, client management, finance, team scheduling, and marketing into a single system — configured and operated by AI. Over 1,000 businesses use Starta. Manicure and pedicure plus loyalty programs is a combo where Starta delivers the most: AI already knows your industry’s specifics and adjusts the system to fit your processes.
When a client comes in for a hardware manicure, the loyalty program automatically credits bonuses that can be spent on nail design or base strengthening during the next visit. This encourages timely rebooking, ensuring steady master utilization with a 2/2 schedule. You can easily track guest preferences, offering discounts on french or spa pedicure exactly when they plan their visit. This approach turns random bookings into a predictable flow and increases the average check without extra effort.
No-shows in the nail industry run 15-20%. Each missed appointment is 2-3 hours of wasted technician time and lost revenue that can't be recovered.
Polishes, gels, tips, drill bits — dozens of items. Without systematic tracking, you don't know the true cost per service or when to reorder.
In the nail industry, the fight for clients often comes down to price, but real profit comes from those who return every three weeks. A loyalty program helps structure this process, turning a regular booking into a pleasant ritual. When a client knows that every nail extension earns points that later cover the cost of a french or base strengthening, their motivation to switch masters disappears. This is critical with an average check of 700 UAH, where every extra service directly impacts the day’s overall margin.
The problem of empty slots for masters on a 2/2 schedule is successfully solved with targeted bonuses. If Tuesday is usually slow, you can set double points specifically for spa pedicure on that day. This encourages bookings during so-called unpopular hours, ensuring even workload for the sterilizer and removal device. The client gets real value, and the salon avoids downtime, which in this industry is costly due to the inability to resell lost time later.
The psychological aspect of Silver, Gold, and VIP statuses plays a special role. Top-level clients are much more responsible about their bookings, drastically reducing no-show rates. Using the depositing slot mechanic for VIP clients allows booking time without mandatory prepayment but with a clear understanding that accumulated bonuses will be lost if they don’t show up. Thus, the loyalty program becomes not just a discount tool but a full system for managing visitor behavior, increasing each workstation’s profitability by 15 to 20%.
Three day-to-day moments where the difference is obvious.
No-shows in the nail industry run 15-20%. Each missed appointment is 2-3 hours of wasted technician time and lost revenue that can't be recovered.
Set a higher cashback percentage on complex services like base strengthening or signature nail design to encourage clients to choose pricier options.
Loyalty Programs takes over the part of running a nail salon that quietly eats 1-2 hours a day — no spreadsheets, no chasing replies, no fatigue mistakes.
Set a higher cashback percentage on complex services like base strengthening or signature nail design to encourage clients to choose pricier options.
Automatically upgrade regular guests to VIP level where they get free nail repairs or nice discounts on spa pedicure with every visit.
Clients can partially pay for hardware manicure or old material removal with accumulated bonuses, significantly boosting their loyalty to your salon.
Give extra points for on-time arrival or using the depositing slot option to book nail extensions during peak hours.
Track which procedures — french, rubbing powder, or classic manicure — are most often paid with bonuses to optimize your marketing campaigns.
Define spending thresholds for statuses, for example, after ten gel polish visits a client automatically gets Gold status with a higher points accumulation rate.
When the master finishes a hardware manicure and payment is made via terminal, bonuses are instantly credited to the client’s balance according to their current tier.
At the next booking, the client sees the accumulated amount and is more likely to add extra services like paraffin therapy or complex nail design to the main order.
Clients book themselves 24/7 — choosing technician, service, and time
All technicians' schedules in one place — see availability at a glance
Auto-reminders 24 and 2 hours before — minus 70% no-shows
Supply tracking: cost per service and low-stock alerts
Payroll calculated automatically — commission, base rate, bonuses
P&L report: profit per technician including supply costs
Loyalty cards bring clients back for regular fills
Client card: favorite designs, allergies, treatment history
AI will analyze your business in 5 minutes and show how many clients don’t return and how a bonus program can change that.
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Yes. Starta adapts to the specifics of your industry — from services and pricing to payroll and analytics. The AI takes nail salon workflows into account and helps you get the most out of loyalty programs.
Starta Lite is free. Starta Pro pricing depends on team size and license duration. Calculate your exact price in the calculator above on this page.
Loyalty Cards are individual reward mechanisms (accumulate bonuses or get discounts). Loyalty Programs are broader systems that can include tiers, milestones, and multiple reward types working together.
Yes. Every aspect of the program is configurable — earning rules, tier thresholds, reward types, and redemption conditions. You build exactly what works for your clients.
Yes, you can separate service and material costs in the settings. Bonuses will only be credited on the master’s work, letting you precisely control the cost of hardware manicure and keep high profitability for each procedure.
You can set individual rules for bonus expiration or usage limits for clients who often cancel visits without notice. This encourages visitors to be more disciplined and respect the master’s schedule, protecting your business from financial losses.