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Starta.one
Electronic loyalty cards let owners earn bonuses for every vaccination or ultrasound, encouraging them to return on time for preventive check-ups with your therapist.
Starta.one is an AI CRM for service businesses. It combines online booking, client management, finance, team scheduling, and marketing into a single system — configured and operated by AI. Over 1,000 businesses use Starta. Veterinary clinics and loyalty cards are a combo where Starta shines: AI already knows your industry specifics and tailors the system to your processes.
When a client comes in for an annual vaccination, the admin instantly sees the points earned from previous sterilization or a long inpatient treatment. This lets you offer a nice discount on the next diagnostic visit or useful items from the vet pharmacy right at checkout. The owner feels real care for their budget, and the clinic gains a loyal patient who won’t miss important recall vaccinations. Even if six months pass between visits, the pet’s medical card and bonus history help personalize every visit.
Routine vaccinations, parasite treatments, follow-ups — without reminders, owners postpone visits. That's bad for the pet's health and your revenue.
Scheduling, rescheduling, treatment questions — the phone rings non-stop. The receptionist can't both greet visitors and manage bookings.
In veterinary business, main income comes not from complex surgeries but regular preventive visits. Yet owners often forget vaccinations must be annual, and animal check-ups regular. Digital loyalty cards solve this forgetfulness, creating extra financial motivation to return to your clinic. When real money accumulates on the balance, the choice between your clinic and competitors becomes clear for the owner.
The bonus accrual mechanics gently stimulate demand for expensive diagnostics. For example, points earned for simple procedures like paw checks or hygienic cleaning can be spent on complex ultrasounds or pre-op tests. This lowers the psychological barrier to high bills and helps the vet get faster consent for necessary diagnostics. Thus, the pet’s medical card fills with important data, and the clinic gets a steady stream of bookings.
Additionally, the loyalty system helps balance workload during slow seasons. You can set higher bonuses for procedures like castration or sterilization on weekdays. This unloads surgeons on weekends and ensures steady operation block work. Pet owners are more willing to adjust their schedule to the clinic if they see direct benefits like extra bonuses on vaccination passports or vet pharmacy products.
Three day-to-day moments where the difference is obvious.
Routine vaccinations, parasite treatments, follow-ups — without reminders, owners postpone visits. That's bad for the pet's health and your revenue.
Every visit to the therapist or specialist earns points, encouraging timely clinic visits and prevention.
Loyalty Cards takes over the part of running a veterinary clinic that quietly eats 1-2 hours a day — no spreadsheets, no chasing replies, no fatigue mistakes.
Every visit to the therapist or specialist earns points, encouraging timely clinic visits and prevention.
Owners no longer need to carry plastic — all bonus history is available by phone number when booking an appointment.
Set increased cashback on annual vaccinations or deworming so owners don’t postpone these critical treatments.
Track how the bonus system affects visit frequency for ultrasounds or X-rays across different seasons.
Allow clients to use accumulated bonuses to pay part of the cost for castration, sterilization, or extended inpatient stays.
At the first animal check-up, the admin enters data into the database, and the digital loyalty card activates instantly by phone number.
When the therapist closes the visit and the client pays, the system automatically credits a percentage of the amount to the owner’s bonus balance.
At the next recall vaccination visit, the owner can redeem bonuses, making the visit more rewarding and strengthening trust in the clinic.
Pet owners book 24/7, choosing doctor and service
Doctor and examination room schedules without conflicts
Reminders for appointments, vaccinations, and routine check-ups
Patient card: breed, age, vaccinations, conditions, prescriptions
Medication tracking: stock levels, expiry dates, usage
P&L report: profitability per service and specialist
Doctor payroll calculated automatically
Analytics: occupancy, popular services, client retention
AI will show what percentage of your clients don’t return and how loyalty cards can change that.
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Yes. Starta adapts to the specifics of your industry — from services and pricing to payroll and analytics. The AI takes veterinary clinic workflows into account and helps you get the most out of loyalty cards.
Starta Lite is free. Starta Pro pricing depends on team size and license duration. Calculate your exact price in the calculator above on this page.
No. Everything is digital — clients are identified by phone number. Bonus balances are visible in the Starta mobile app and on the booking page.
Yes. You can create multiple loyalty cards with different rules — for example, double bonuses for premium services or a special card for VIP clients.
Yes, you can set a higher accrual rate for standard animal check-ups and a lower one for complex surgeries with high medication costs. This keeps margins while encouraging repeat visits.
The system automatically shows the bonus balance the client risks losing after a long absence. The option to pay for the next vaccination with earned points becomes a strong reason to book the appointment on time.