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Starta.one
Loyalty cards let patients earn bonuses for every doctor consultation and lab test, encouraging them to complete their treatment on time and return for scheduled check-ups at your clinic.
Starta.one is an AI CRM for service businesses. It combines online booking, client management, finance, team scheduling, and marketing into a single system — configured and operated by AI. Over 1,000 businesses use Starta. Private clinics and loyalty cards are a combo where Starta delivers the most: AI already understands your industry specifics and tailors the system to your workflows.
When a patient returns for a follow-up outpatient visit after a long break, the electronic medical record immediately shows the bonus balance earned from previous ultrasound or ECG. This creates a sense of personalized care when the admin offers to use accumulated points to pay for blood draws or a new comprehensive check-up. This approach makes patient recall much easier since the financial benefit motivates the person not to postpone visits to specialists like cardiologists or neurologists, ensuring steady bookings and trust in your medical center.
Without reminders and tracking, patients skip follow-up visits. Treatment gets interrupted, outcomes worsen — the patient is disappointed and leaves.
Scheduling, rescheduling, confirmations, inquiries — receptionists spend all day on the phone. Patients in the waiting room wait, new patients can't get through.
One of the biggest challenges in private clinics is patients not following through with prescribed therapy. Often after the first doctor consultation and symptom relief, patients skip follow-up outpatient visits. This leads not only to financial losses for the clinic but also to poor treatment outcomes, harming reputation. Loyalty cards help change this dynamic by turning one-time visits into long-term cooperation.
The mechanism works through direct benefits: each blood draw, ultrasound, or ECG earns patients points they can spend on final discharge or the next comprehensive check-up. Instead of looking for another lab for repeat tests, patients return where their virtual wallet holds bonuses. This creates a psychological trigger encouraging full treatment completion without missing key diagnostic steps.
For admins, it becomes a powerful recall tool. When a control check-up is due, they can remind patients about the visit, backed by info on available bonus balances. This ensures a steady flow of visitors and lets doctors complete treatment logically. This is especially critical for specialists like gastroenterologists or cardiologists, where regular monitoring is key to success.
This approach can increase repeat visits by 25 to 40% without direct discounts that usually reduce service margins. Instead, the clinic builds a loyal client base that values care and gains extra value from every visit to the medical center.
Three day-to-day moments where the difference is obvious.
Without reminders and tracking, patients skip follow-up visits. Treatment gets interrupted, outcomes worsen — the patient is disappointed and leaves.
The system instantly credits points after every outpatient visit, encouraging patients to return and complete therapy.
Loyalty Cards takes over the part of running a private clinic that quietly eats 1-2 hours a day — no spreadsheets, no chasing replies, no fatigue mistakes.
The system instantly credits points after every outpatient visit, encouraging patients to return and complete therapy.
Skip plastic cards — bonuses are linked to phone numbers and show up during diagnostic bookings.
Set up a progressive bonus scale for repeat visits so patients don’t interrupt recovery and close their medical leave on time.
Promote regular blood draws and preventive exams with a cumulative system that automatically recognizes clients in the database.
Admins see available points directly in the interface when issuing discharge papers or certificates to patients.
When the therapist conducts the first consultation, the system automatically creates a digital loyalty card integrated with the eHealth profile for easy tracking.
After the patient pays for lab tests or a comprehensive check-up, points instantly appear on their balance without any extra admin action.
At the next recall booking, the system suggests applying bonuses, greatly increasing the chance the patient completes the prescribed treatment plan.
Patients book themselves 24/7, choosing doctor and service
Doctor, room, and equipment schedules without conflicts
Appointment reminders, test results, course follow-ups
Patient card: visit history, diagnoses, prescriptions
P&L report: margin per service and per doctor
Doctor payroll — commission, base rate, KPI bonuses
Medication and consumable supply tracking
Analytics: occupancy, patient retention, profitability
AI will show what percentage of your clients don’t return and how loyalty cards can change that.
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Yes. Starta adapts to the specifics of your industry — from services and pricing to payroll and analytics. The AI takes private clinic workflows into account and helps you get the most out of loyalty cards.
Starta Lite is free. Starta Pro pricing depends on team size and license duration. Calculate your exact price in the calculator above on this page.
No. Everything is digital — clients are identified by phone number. Bonus balances are visible in the Starta mobile app and on the booking page.
Yes. You can create multiple loyalty cards with different rules — for example, double bonuses for premium services or a special card for VIP clients.
Yes, you can assign higher bonus rates to high-margin services like comprehensive check-ups, and standard rates for regular outpatient visits. This lets you flexibly manage demand across medical specialties depending on room availability.
Balance info is available to the admin in the patient’s electronic medical record and can be communicated during appointment booking. Patients also see their earned bonuses in their digital profile, encouraging them to rebook without extra reminders.