Every client visit is one order with a complete chain of actions: service, products added during the visit, payment method, consumables deducted from inventory, receipt, and history in the client profile. All on one screen with an audit log of 'who did what.' No Excel files like 'what Olena bought on Saturday,' no disputes like 'I paid 500, you say 700' — there's a record with a signature, price, and timestamp.
Free plan forever · no credit card · first order created in 2 minutes
Starta.one is an AI CRM for service businesses. It combines online booking, client management, finances, team scheduling, and marketing in one system — configured and operated by AI. Over 1,000 businesses use Starta.
Olena came for a haircut (in the journal), bought shampoo (admin entered in Excel), paid part card, part cash (in the cash register app). A week later she asks: 'How much do I owe you?' Admin spends 10 minutes flipping through three different systems. A month later you do P&L — and it doesn't match because someone forgot to record the product in Excel. You spend the whole day searching for 'where did $77 go.'
A client comes with a complaint. Admin remembers 'maybe 500,' the cash report shows 700. Who's right? No signature, no timestamp, no record of 'who added the service.' Either you refund the money (lost 200), or argue with the client (lost the client). By the third similar case, you make a policy: 'refund everyone,' and it eats up 5% of your revenue.
A stylist used 30 ml of shampoo, 20 ml of conditioner, 10 ml of spray during a haircut. Someone has to deduct it. Nobody does. A month later inventory shows: 'where did 3 liters of shampoo go?' The costs are real, but they're not in the books — you calculate service margins 'by eye,' and your real margin is 12-15% lower than the numbers suggest.
When a client arrives for their appointment — the order is created automatically with selected services, specialist, and price. Admin immediately sees 'what we're doing today and for how much,' with no manual entry.
Specialist adds shampoo, an additional service, or an upgrade — in 3 taps from mobile. Everything is immediately included in the order total, with no app switching. A 'who added it and when' signature stays in the history.
Each order goes through a clear chain: created, in progress (specialist accepted), completed, fully/partially paid, cancelled. A 'what's in progress right now' filter shows the live salon state. 'What was paid today' becomes a cash report in 2 clicks.
A client can pay $7.50 by card and $5 in cash for one order — the system splits and accounts for both. Bonuses, gift certificates, membership visits — also deducted on one screen. No parallel 'payment in the cash register' processes.
Olena comes for her 5th coloring. AI sees: in her last 3 out of 4 visits, she bought a protein mask ($5.25). Specialist opens the order — and sees the prompt: 'Olena usually gets a mask, remind her.' One tap adds it to the order. It's not pushy sales — it's returning what the client actually buys, that admin forgets to suggest.
A 'coloring + styling' order usually deducts 80 g of dye and 50 ml of styling product. Sasha closed the order with 0 g deducted. AI notices: 'This service usually deducts materials from tech card X — did you forget to record the actual usage?' Specialist taps 'accept standard from tech card' — and the margin is immediately accurate. Skip this step and margin quietly drops.
When the booking becomes in progress — the order is already open with the service, specialist, and client link. Specialist opens it and sees: 'what we're doing today, how much it costs, which materials we'll deduct.'
Specialist or admin adds shampoo, an additional service, upgrade — in 3 taps from mobile. AI suggests products this specific client buys regularly. Everything is immediately in the total.
Choose payment method (cash/card/online or mixed). Receipt is generated automatically and sent to the client via SMS. Consumables are deducted from inventory by tech card. If AI spotted a deviation — it prompts you to record it. All on one screen in 30 seconds.
The most common alternatives to unified order tracking are either 'three separate systems' (Excel + POS app + paper ledger), a universal CRM, or 'specialist writes it down in the evening from memory.' Here's why it costs you money:
Works up to 50 orders a week. At 200 orders, gaps appear: something in Excel, something in the cash register, something in the ledger. No system has the complete picture. P&L diverges 5-15% from reality because you forgot to record a product or didn't deduct material. Admin time to 'unify three systems into one report' — 4-6 hours a week. At 500 orders, these systems physically break down — gaps and losses at the seams start.
Has 'deals' and 'contacts,' but doesn't understand 'service with duration,' 'specialist executor,' 'tech card with deduction,' 'split payment $7.50 card + $5 cash,' 'client bonus balance.' You end up patching all these with plugins or custom code. Cash report — separate. POS integration — separate. Material deduction — doesn't exist. Result: CRM is 'sort of there,' but real salon processes happen outside it in Telegram chats and Excel.
Works up to 5 clients a day. At 12 clients, the specialist forgets which two products the client bought yesterday. In the morning admin records 'from memory' — half the details are lost. Receipts print inaccurately, clients file complaints, you refund 'because the client is right, the receipt is wrong.' At $50-62 refunds/month you're paying more for 'specialist remembers' than a full order management system would cost.
AI analyzes your business in 5 minutes and shows: how many orders close without material deduction, how many upsell opportunities you're missing, how much admin time goes into 'unifying three systems into one report.'
Access to StartaAI
Extended access to StartaAI
14 days free • No card required • We'll transfer your data from another CRM
Basic order tracking is available free in Starta.one Lite — unlimited orders. Advanced features (AI upsell, AI deduction check, specialist and product analytics, integration with fiscal cash register) are in Starta.one Pro.
Yes. Starta.one integrates with LiqPay, Fondy, Stripe, and other payment systems. Clients can pay online at booking (prepayment), or partially or fully after the service is complete. Split payments ($7.50 by card + $5 in cash) work in one order, no separate transactions.
Each service has a tech card — a list of materials and their standard amounts (e.g., coloring = 80 g dye + 50 ml developer + 1 pair gloves). When you close an order, the system automatically deducts these materials from inventory. If the specialist actually used more or less, they can adjust it with one click before closing. The audit log records who adjusted what and when.
AI does two things during each visit: 1) **Upsell suggestion** — analyzes this specific client's history and suggests a product they buy regularly, that admin usually forgets to mention ('Olena usually gets a mask, remind her'); 2) **Deduction check** — compares actual material deduction with the service tech card and reminds you to record if the specialist forgot ('this service usually deducts 80 g dye — you recorded 0'). The first returns $1–2.50 in forgotten upsell per visit; the second closes the 12-15% margin leak from undefined costs.