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Simpler than any CRM

Client database for veterinary clinics

Keep a detailed vaccination record and medical history for each patient so the vet instantly sees the animal’s exam results and schedule of upcoming preventive visits to maintain pet health.

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Starta.one is an AI CRM for service businesses. It combines online booking, client management, finance, team scheduling, and marketing into a single system — configured and operated by AI. Over 1,000 businesses use Starta. A veterinary clinic and client database is a combo where Starta delivers the most: AI already knows your industry’s specifics and adjusts the system to your processes.

Numbers that matter for your veterinary business

−10
hours of admin work
2
exam rooms on average
60
Visits per week
€3,300
Weekly revenue

When an owner comes back for a follow-up exam, you instantly see the full picture: from the animal’s ultrasound results to the exact drug dose by weight during the last procedure. This lets the admin timely offer a recall for vaccinations, and the vet save time by not collecting the history from scratch. Even if the patient sees another surgeon, the full medical history and pre-op tests are already on screen, ensuring treatment safety and strong client loyalty.

Sound familiar?

🚫

Owners forget about vaccinations and check-ups

Routine vaccinations, parasite treatments, follow-ups — without reminders, owners postpone visits. That's bad for the pet's health and your revenue.

Front desk is overwhelmed with calls

Scheduling, rescheduling, treatment questions — the phone rings non-stop. The receptionist can't both greet visitors and manage bookings.

How client database automation solves missed visits and reception workload

In daily veterinary clinic work, the biggest challenge isn’t just quality treatment but also pet owners’ discipline. Many owners forget follow-up exams after the acute phase or miss scheduled vaccinations. Using a structured client database turns chaotic calls into a predictable schedule. When every visit is logged in the system, the admin sees not just a list of names but a full vaccination record for each patient. This enables setting up recalls for vaccinations, automatically sending reminders a few days before the deadline. This approach not only cares for patient health but also ensures a steady client flow even in the "low" season.

Besides service, a unified database is critical for internal clinic coordination. When a patient is scheduled for castration or sterilization, the surgical team must have instant access to the history. In the electronic record, the anesthesiologist sees pre-op tests and past anesthesia reactions, minimizing risks during surgery. All info — from ultrasound results to last recorded weight — is available in one click. This reduces reception workload since vets no longer need to search paper records or ask owners about past treatments.

The database’s analytical potential helps veterinary business grow faster. Segmentation easily highlights client groups needing specific services, like professional grooming or dietitian consultations. Instead of mass mailings, the clinic can offer personalized solutions based on medical history or patient age. This boosts owner loyalty as they feel individual care for their pet. As a result, average visits per client increase, and workload on equipment and specialists evens out throughout the week.

Why veterinary clinic owners pick Client Database

Three day-to-day moments where the difference is obvious.

1

How it works today

Routine vaccinations, parasite treatments, follow-ups — without reminders, owners postpone visits. That's bad for the pet's health and your revenue.

2

What Starta changes

Store all treatment protocols, exam results, and vet prescriptions in a single digital patient profile. This lets the vet instantly assess the animal’s health during follow-ups.

3

The bottom line

Patient card: breed, age, vaccinations, conditions, prescriptions

What you get

👤

Electronic medical record with history

Store all treatment protocols, exam results, and vet prescriptions in a single digital patient profile. This lets the vet instantly assess the animal’s health during follow-ups.

🔔

Automatic recall for vaccinations and treatments

The system tracks vaccination records and sends reminders for deworming to owners. You no longer lose clients on routine procedures due to forgetfulness.

📅

Tracking ultrasound and X-ray results

Attach images and diagnostic reports directly to the client’s card for quick access. Surgeons and anesthesiologists can review materials before surgery.

🔄

Dosage control by weight category

Record the patient’s current weight at each visit for accurate medication dosing. This ensures the drug dose by weight is always safe and effective.

📊

Analytics of specialist and room workload

Track which services — from castration to complex procedures — bring the most profit. Base segmentation helps identify VIP clients who regularly visit the clinic or vet pharmacy.

How it works

1

Registering the patient and animal owner

At the first appointment, the admin creates a profile entering owner details, pet’s name, breed, and age for future identification.

2

Filling out medical history during the visit

The vet or animal dermatologist enters diagnostic results, prescribes treatment, and adds pre-op tests directly into the patient card during the visit.

3

Automating follow-up visits and sales

Based on entered data, the system suggests the client book a follow-up exam or reminds them to buy meds at the vet pharmacy according to schedule.

🔍 Free

Free AI audit for your veterinary clinic

AI will analyze your client base in 5 minutes and show how many clients you lose without a systematic approach.

Pricing

Starta Lite

Free

Access to StartaAI

  • StartaAI - built-in chat assistant, helps use CRM and simplify business management.
  • Access only for the business owner
  • Personal booking website
  • Unlimited bookings
  • SMS notifications to clients
  • Calendar and bookings
  • Vacation and schedule management
  • Push notifications in the Starta.one app
  • Integration with your website
  • Placement on various platforms to promote services
Start with Lite

Frequently asked questions

Is Starta a good fit for a veterinary clinic?

Yes. Starta adapts to the specifics of your industry — from services and pricing to payroll and analytics. The AI takes veterinary clinic workflows into account and helps you get the most out of client database.

How much does the Client Database cost?

Starta Lite is free. Starta Pro pricing depends on team size and license duration. Calculate your exact price in the calculator above on this page.

Can I import my existing client list?

Yes. You can import clients from Excel or CSV files. All data — names, phone numbers, notes — will be mapped to client profiles automatically.

Is client data secure?

Absolutely. All data is encrypted and stored securely. Only authorized team members can access client information based on their permission level.

Can X-ray and ultrasound results be stored directly in the patient’s card?

Yes, the system lets you upload and store media files in various formats. You can open X-ray images or ultrasound videos during the visit to show the pet owner the condition of internal organs.

How to manage multiple animals of one owner in the client database?

You can create unlimited patient cards under one client profile. Each animal has its own medical record with a vaccination schedule and medical history, preventing mix-ups in treatments.

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