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Simpler than any CRM

Client database for manicure and pedicure

The database keeps every detail — from primer allergies to favorite gel polish shades, letting the technician instantly recall the hardware manicure technique or base strengthening specifics for each guest.

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Starta.one is an AI CRM for service businesses. It combines online booking, client management, finance, team scheduling, and marketing into a single system — configured and operated by AI. Over 1,000 businesses use Starta. Manicure and pedicure plus client database is a combo where Starta delivers maximum value: AI already knows your industry's specifics and adjusts the system to your workflows.

Numbers for business: Manicure and pedicure

−20
hours of admin work
4
stations on average
96
Visits per week
€2,900
Weekly revenue

When a regular client books a coverage refresh, the admin sees her history and plans time in advance for a combined manicure with french design or nail repair. This helps balance workload for techs on a 2/2 schedule and avoid overlaps. Even if a guest comes for pedicure once a month, you know her preferences for file abrasiveness or favorite CND palette, creating a service that keeps clients coming back.

Sound familiar?

🚫

Clients book and don't show up

No-shows in the nail industry run 15-20%. Each missed appointment is 2-3 hours of wasted technician time and lost revenue that can't be recovered.

Supply tracking is guesswork

Polishes, gels, tips, drill bits — dozens of items. Without systematic tracking, you don't know the true cost per service or when to reorder.

How the client database solves no-show issues and optimizes nail studio work

In the nail industry, every missed appointment is not just lost time but direct losses due to idle equipment and prepared sterilizers. Using a detailed client database allows implementing a system where new visitors or those who previously missed bookings must prepay for extensions or complex designs. This disciplines clients and guarantees payment for the technician's working time even if they don't show up.

Besides fighting no-shows, the database helps techs on a 2/2 schedule prepare for the workday in advance. Opening the client card, the specialist sees if the last visit was a hardware manicure, which rub the client chose, and if nail repair was needed. This approach creates a personalized service effect where the admin doesn’t have to ask for the phone number every time, and the tech doesn’t struggle to remember cuticle techniques or favorite gel polish shades.

Visit history analytics help identify clients who consistently choose classic manicure or prefer CND/Kodi coverage. This allows targeted marketing offers — for example, suggesting a spa pedicure exactly when the client usually refreshes foot coverage. The digital database shows the real lifecycle of each visitor and timely brings back those who haven’t booked for over a month, preventing them from switching to competitors.

Why nail salon owners pick Client Database

Three day-to-day moments where the difference is obvious.

1

How it works today

No-shows in the nail industry run 15-20%. Each missed appointment is 2-3 hours of wasted technician time and lost revenue that can't be recovered.

2

What Starta changes

At the first booking of a combined manicure or other service, the system automatically creates a profile with contacts and visit date.

3

The bottom line

Client card: favorite designs, allergies, treatment history

What you get

👤

Automatic card creation on manicure booking

At the first booking of a combined manicure or other service, the system automatically creates a profile with contacts and visit date.

📅

Detailed procedure history and chosen gel polish

Store data about each CND/Kodi coverage, applied rub, or complex nail design so the technician is ready for the visit.

📊

Smart segmentation for repeat pedicure visits

Filter the database to find clients who had spa pedicure over three weeks ago and offer them a procedure update.

🔔

Individual notes on specifics and allergies

Record cuticle sensitivity, material allergies, or nail repair needs in the card to ensure perfect service.

🔄

Quick import from Instagram and notebooks

Transfer client contacts and their booking history into a single digital register so techs on a 2/2 schedule always have access.

How it works

1

Booking and registration

When a client books a hardware manicure via online form or messenger, data instantly goes into the database without manual admin entry.

2

Filling the card during the visit

The technician adds info about the french done, base strengthening, or 100/180 file used directly to the client profile after the service.

3

Automating retention and repeat sales

Based on visit history, the system automatically reminds about corrections or offers manicure subscriptions for regulars.

🔍 Free

Free AI audit for manicure and pedicure

AI will analyze your client base in 5 minutes and show how many clients you lose without a systematic approach.

Pricing

Starta Lite

Free

Access to StartaAI

  • StartaAI - built-in chat assistant, helps use CRM and simplify business management.
  • Access only for the business owner
  • Personal booking website
  • Unlimited bookings
  • SMS notifications to clients
  • Calendar and bookings
  • Vacation and schedule management
  • Push notifications in the Starta.one app
  • Integration with your website
  • Placement on various platforms to promote services
Start with Lite

Frequently asked questions

Is Starta a good fit for a nail salon?

Yes. Starta adapts to the specifics of your industry — from services and pricing to payroll and analytics. The AI takes nail salon workflows into account and helps you get the most out of client database.

How much does the Client Database cost?

Starta Lite is free. Starta Pro pricing depends on team size and license duration. Calculate your exact price in the calculator above on this page.

Can I import my existing client list?

Yes. You can import clients from Excel or CSV files. All data — names, phone numbers, notes — will be mapped to client profiles automatically.

Is client data secure?

Absolutely. All data is encrypted and stored securely. Only authorized team members can access client information based on their permission level.

Can I store photos of work in the client card?

Yes, you can add photos to each visit to track nail plate condition or save complex nail designs for future repeats. This helps the technician quickly recall client preferences and suggest new ideas based on past work.

How does the database help if a client often forgets pedicure appointments?

The system lets you see cancellation history in the profile and set up automatic reminders. You can require a depositing slot for such clients, reserving the technician's time only after partial payment.

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