Automate bookings for group classes and personal training, ensuring accurate session deductions from memberships and full real-time control of gym occupancy without paper logs.
Starta.one is the AI CRM for service businesses. Everything for running a Fitness Studio in one system — from membership sales to attendance analytics — while AI handles the routine. Over 1,000 businesses already run on Starta.
When a client books a spot for Pilates Reformer or stretching via smartphone, the class schedule updates instantly for the whole team. At check-in, the receptionist sees payment status and the current 12-session membership, eliminating delays at the door. If a workout is canceled, the 6-hour cancellation rule automatically frees the spot for people on the waiting list. This lets trainers focus on their sessions and owners keep cardio zones and group programs consistently busy.
Without reminders and motivation, members skip workouts. Their results suffer, they get frustrated, and they don't renew their membership.
Capacity limits, waitlists, trainer substitutions, cancellations — all requiring manual coordination and constant admin attention.
Empty spots in popular group classes often happen because of no-shows. When a client books pilates reformer or crossfit but doesn’t show up, the studio loses potential income from someone who could have taken that spot. Implementing a clear cancellation policy through the orders system automates the 6-hour cancellation rule. If a client doesn’t notify on time, the system automatically marks the order as a no-show and deducts the session.
This approach disciplines your audience and keeps rooms full. The receptionist no longer needs to manually check calls or messages — the order history clearly logs every change. This is critical for zones with limited equipment, where every machine or mat must generate revenue. Using order statuses lets you see real attendance per trainer and program.
Besides discipline control, detailed orders help analyze zone popularity. You can precisely determine if the strength area brings more income than cardio, considering memberships and personal training. Analyzing completed orders gives insight into average check size and helps timely offer membership renewals to clients nearing expiry or session limits.
Three day-to-day moments where the difference is obvious.
Without reminders and motivation, members skip workouts. Their results suffer, they get frustrated, and they don't renew their membership.
When registering a visitor, the system automatically finds an active 12-session or monthly package and deducts the visit. This eliminates receptionist errors and disputes with clients over remaining sessions.
Order Management takes over the part of running a fitness studio that quietly eats 1-2 hours a day — no spreadsheets, no chasing replies, no fatigue mistakes.
When registering a visitor, the system automatically finds an active 12-session or monthly package and deducts the visit. This eliminates receptionist errors and disputes with clients over remaining sessions.
Add water, protein bars, or towel rentals directly to the current order. All additional sales are recorded in the client’s history and impact overall profitability analytics.
Track each visit’s status from booking to actual workout completion. You always see who attended personal training and who no-showed without notice.
If group classes are full, the system creates a waiting list and automatically places orders when spots open up. This maximizes gym occupancy without manual calls.
The system reminds you when a membership expires and allows quick freezing. You see the exact date when the client should return to training.
Regular client comes in for a workout. AI sees: 5 out of 8 past visits, he bought a protein bar or shake ($3). Admin sees the suggestion: "Volodymyr usually gets a shake after workout, remind him." One tap adds the product to the order. Sports nutrition and accessories — fastest additional income channel for a gym.
An order for "tennis ball rental" or "glove rental" typically has a specific inventory movement. Admin closed without marking the return. AI reminds: "ball not returned to storage, check." One tap — and inventory doesn't "disappear." In a club with 200 rental items this saves 5-10 items/month from "got lost."
The client arrives at the studio, and the receptionist performs check-in by searching or scanning the wristband. The order pulls the current class schedule and automatically verifies the active membership.
If the client decides to switch from a group class to personal training with a coach, the receptionist changes the service type in the order with one click. Related products from the fitness bar are also added.
After the workout, the order status changes to paid. The system automatically updates the remaining sessions in the membership or deducts funds from the deposit, generating an electronic receipt for the client.
Book personal and group sessions 24/7
Group classes with capacity limits and waitlists
Trainer, room, and class schedules in one place
Memberships with automatic attendance and expiry tracking
Workout reminders and membership renewal alerts
P&L report: profitability per trainer and class type
Trainer pay — commission, per-class rate, bonuses
Analytics: attendance, retention, popular classes
AI will analyze your business in 5 minutes and show how much time you can save by automating orders.
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Yes. Starta adapts to the specifics of your industry — from services and pricing to payroll and analytics. The AI takes fitness studio workflows into account and helps you get the most out of order management.
Basic order tracking is available free in Starta.one Lite — unlimited orders. Advanced features (AI upsell, AI deduction check, specialist and product analytics, integration with fiscal cash register) are in Starta.one Pro.
Yes. Starta.one integrates with LiqPay, Fondy, Stripe, and other payment systems. Clients can pay online at booking (prepayment), or partially or fully after the service is complete. Split payments ($7.50 by card + $5 in cash) work in one order, no separate transactions.
Each service has a tech card — a list of materials and their standard amounts (e.g., coloring = 80 g dye + 50 ml developer + 1 pair gloves). When you close an order, the system automatically deducts these materials from inventory. If the specialist actually used more or less, they can adjust it with one click before closing. The audit log records who adjusted what and when.
AI does two things during each visit: 1) **Upsell suggestion** — analyzes this specific client's history and suggests a product they buy regularly, that admin usually forgets to mention ('Olena usually gets a mask, remind her'); 2) **Deduction check** — compares actual material deduction with the service tech card and reminds you to record if the specialist forgot ('this service usually deducts 80 g dye — you recorded 0'). The first returns $1–2.50 in forgotten upsell per visit; the second closes the 12-15% margin leak from undefined costs.
The receptionist can create an order instantly during the visit. If the client has an active monthly membership, the system will automatically offer to deduct the visit from it or process a one-time payment if the limit is reached.
Yes, the feature allows adding unlimited services and products to a single receipt. You can deduct the training from a membership and accept cash or card payment for items from the display at the same time.
AI does two things for a fitness club: 1) **Upsell suggestion** — reminds admin about sports nutrition and accessories each specific customer buys regularly (protein, isotonic drink, gloves) so you don't miss $2.50-$7.50 per visit; 2) **Equipment tracking** — for rentals (balls, gloves, socks) reminds to mark return to storage. Without this, in a gym with 200 rental items, 5-10 items "disappear" monthly.