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Simpler than any CRM

Orders for your fitness studio

Automate bookings for group classes and personal training, ensuring accurate session deductions from memberships and full real-time control of gym occupancy without paper logs.

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Starta.one is an AI CRM for service businesses. It combines online booking, client management, finance, team scheduling, and marketing into a single system — configured and operated by AI. Over 1,000 businesses use Starta. Fitness studios and orders are a combo where Starta shines: AI already knows your industry's specifics and configures the system to fit your workflows.

Numbers that matter for your fitness business

−65 год
hours of admin work
200
members on average
200
Visits per week
€12,000
Weekly revenue

When a client books a spot for Pilates Reformer or stretching via smartphone, the class schedule updates instantly for the whole team. At check-in, the receptionist sees payment status and the current 12-session membership, eliminating delays at the door. If a workout is canceled, the 6-hour cancellation rule automatically frees the spot for people on the waiting list. This lets trainers focus on their sessions and owners keep cardio zones and group programs consistently busy.

Sound familiar?

🚫

Members buy a membership and stop showing up

Without reminders and motivation, members skip workouts. Their results suffer, they get frustrated, and they don't renew their membership.

Group class management is chaotic

Capacity limits, waitlists, trainer substitutions, cancellations — all requiring manual coordination and constant admin attention.

Efficient management of occupancy and 6-hour cancellations

Empty spots in popular group classes often happen because of no-shows. When a client books pilates reformer or crossfit but doesn’t show up, the studio loses potential income from someone who could have taken that spot. Implementing a clear cancellation policy through the orders system automates the 6-hour cancellation rule. If a client doesn’t notify on time, the system automatically marks the order as a no-show and deducts the session.

This approach disciplines your audience and keeps rooms full. The receptionist no longer needs to manually check calls or messages — the order history clearly logs every change. This is critical for zones with limited equipment, where every machine or mat must generate revenue. Using order statuses lets you see real attendance per trainer and program.

Besides discipline control, detailed orders help analyze zone popularity. You can precisely determine if the strength area brings more income than cardio, considering memberships and personal training. Analyzing completed orders gives insight into average check size and helps timely offer membership renewals to clients nearing expiry or session limits.

Why fitness studio owners pick Order Management

Three day-to-day moments where the difference is obvious.

1

How it works today

Without reminders and motivation, members skip workouts. Their results suffer, they get frustrated, and they don't renew their membership.

2

What Starta changes

When registering a visitor, the system automatically finds an active 12-session or monthly package and deducts the visit. This eliminates receptionist errors and disputes with clients over remaining sessions.

3

The bottom line

Order Management takes over the part of running a fitness studio that quietly eats 1-2 hours a day — no spreadsheets, no chasing replies, no fatigue mistakes.

What you get

🔄

Instant deduction of sessions from active memberships

When registering a visitor, the system automatically finds an active 12-session or monthly package and deducts the visit. This eliminates receptionist errors and disputes with clients over remaining sessions.

📊

Selling products and extras in the same receipt

Add water, protein bars, or towel rentals directly to the current order. All additional sales are recorded in the client’s history and impact overall profitability analytics.

👤

Flexible management of attendance statuses

Track each visit’s status from booking to actual workout completion. You always see who attended personal training and who no-showed without notice.

📅

Queue and waiting list automation

If group classes are full, the system creates a waiting list and automatically places orders when spots open up. This maximizes gym occupancy without manual calls.

🔔

Membership expiry control and freezing

The system reminds you when a membership expires and allows quick freezing. You see the exact date when the client should return to training.

How it works

1

Reception check-in and activation

The client arrives at the studio, and the receptionist performs check-in by searching or scanning the wristband. The order pulls the current class schedule and automatically verifies the active membership.

2

Adjusting services during the visit

If the client decides to switch from a group class to personal training with a coach, the receptionist changes the service type in the order with one click. Related products from the fitness bar are also added.

3

Closing the order and deducting balance

After the workout, the order status changes to paid. The system automatically updates the remaining sessions in the membership or deducts funds from the deposit, generating an electronic receipt for the client.

🔍 Free

Free AI audit for your fitness studio

AI will analyze your business in 5 minutes and show how much time you can save by automating orders.

Pricing

Starta Lite

Free

Access to StartaAI

  • StartaAI - built-in chat assistant, helps use CRM and simplify business management.
  • Access only for the business owner
  • Personal booking website
  • Unlimited bookings
  • SMS notifications to clients
  • Calendar and bookings
  • Vacation and schedule management
  • Push notifications in the Starta.one app
  • Integration with your website
  • Placement on various platforms to promote services
Start with Lite

Frequently asked questions

Is Starta a good fit for a fitness studio?

Yes. Starta adapts to the specifics of your industry — from services and pricing to payroll and analytics. The AI takes fitness studio workflows into account and helps you get the most out of order management.

How much does Order Management cost?

Starta Lite is free. Starta Pro pricing depends on team size and license duration. Calculate your exact price in the calculator above on this page.

Can I add both services and products to one order?

Yes. Each order can include any combination of services and products. Everything is totaled together for a single payment and appears in one receipt.

Does Order Management track specialist performance?

Yes. Every completed order is attributed to a specialist. You can analyze revenue per specialist, average order value, and number of orders over any time period.

How does the system respond if a client shows up without a prior booking?

The receptionist can create an order instantly during the visit. If the client has an active monthly membership, the system will automatically offer to deduct the visit from it or process a one-time payment if the limit is reached.

Can I combine a group class and purchase of sports nutrition in one order?

Yes, the feature allows adding unlimited services and products to a single receipt. You can deduct the training from a membership and accept cash or card payment for items from the display at the same time.

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