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Starta.one
Pet owners can book their pet's check-up or vaccination appointments through the messenger, freeing up the administrator from calls and automatically filling the therapist's schedule with current visits.
Starta.one is an AI CRM for service businesses. It combines online booking, client management, finance, team scheduling, and marketing into a single system — configured and operated by AI. Over 1,000 businesses use Starta. A veterinary clinic and a Telegram bot for appointments — this is a combination where Starta truly shines: AI already understands the specifics of your industry and customizes the system to your processes.
The bot becomes an indispensable assistant when a patient needs a routine neuter or another pet ultrasound after completing a course of treatment. Instead of long phone conversations, the client receives an automatic deworming reminder directly to their smartphone and, with one click, chooses a convenient slot in the surgeon's schedule. This allows the clinic to consistently maintain a flow of visitors, avoid downtime in examination rooms, and ensure that each pet's medical record is updated with a new successful visit in a timely manner.
Routine vaccinations, parasite treatments, follow-ups — without reminders, owners postpone visits. That's bad for the pet's health and your revenue.
Scheduling, rescheduling, treatment questions — the phone rings non-stop. The receptionist can't both greet visitors and manage bookings.
Most veterinary clinics lose up to 30% of potential revenue because pet owners simply forget about the deadlines for routine procedures. When a therapist prescribes a long course of treatment or a routine vaccination, the information often remains only in a paper vaccination passport, which the owner may not open for months. Automating appointments via messenger solves this problem, turning passive waiting into an active flow of bookings.
This becomes especially critical for complex procedures, such as neutering or spaying, which require careful preparation. The owner receives not just a dry message, but clear instructions: how many hours to fast before anesthesia is administered, and what pre-operative tests need to be done. This significantly reduces the risk of last-minute surgery cancellations due to non-compliance with the preparation regimen, which often happens with regular phone calls.
Additionally, the integrated bot helps relieve the administrator during peak hours when patients are waiting in the lobby for paw examinations or post-operative hospitalization. While staff are directly assisting animals, clients independently choose a time for a diagnostic visit or pet ultrasound. Each such appointment is automatically linked to the profile, allowing the veterinarian to open the pet's medical record in advance and review the medical history even before the patient steps into the examination room. This improves service quality and owner loyalty, as they see genuine care for their beloved pets.
Three day-to-day moments where the difference is obvious.
Routine vaccinations, parasite treatments, follow-ups — without reminders, owners postpone visits. That's bad for the pet's health and your revenue.
The owner selects the service, therapist, and available time with a few button taps in the messenger. The appointment automatically appears in the clinic's schedule without administrator involvement.
Telegram Bot for Bookings takes over the part of running a veterinary clinic that quietly eats 1-2 hours a day — no spreadsheets, no chasing replies, no fatigue mistakes.
The owner selects the service, therapist, and available time with a few button taps in the messenger. The appointment automatically appears in the clinic's schedule without administrator involvement.
The bot automatically sends notifications about the need for a follow-up visit, ensuring timely recalls for vaccinations and a steady patient flow.
If a patient is prescribed a series of procedures, the owner can book the next visit in two taps, using their history of previous appointments.
The client independently chooses an available slot for a pet ultrasound or x-ray, taking into account the availability of specific equipment and the diagnostician's schedule.
Track which procedures — from pet grooming to surgical interventions — are most frequently booked via Telegram to optimize room utilization.
You enter the working hours of your veterinarians (therapist, surgeon, animal dermatologist) into the system and specify the availability of operating rooms or ultrasound rooms.
The pet owner goes to the bot, selects the necessary procedure, for example, a paw examination or pre-operative tests, and sees only currently available slots.
The bot confirms the appointment and sends instructions, for example, about the need for a fasted diet if neutering or spaying under anesthesia is planned.
Pet owners book 24/7, choosing doctor and service
Doctor and examination room schedules without conflicts
Reminders for appointments, vaccinations, and routine check-ups
Patient card: breed, age, vaccinations, conditions, prescriptions
Medication tracking: stock levels, expiry dates, usage
P&L report: profitability per service and specialist
Doctor payroll calculated automatically
Analytics: occupancy, popular services, client retention
AI will analyze your business in 5 minutes — showing how many Telegram contacts convert into appointments and how to increase that number.
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Yes. Starta adapts to the specifics of your industry — from services and pricing to payroll and analytics. The AI takes veterinary clinic workflows into account and helps you get the most out of telegram bot for bookings.
The Telegram bot is included in the Starta Pro plan. Price the plan for your business in the calculator above. 14 days free — no credit card required.
Two steps: grab a token from @BotFather (2 minutes) and paste it into Starta. Services, staff, schedule, and locations already live in your Starta account — the bot pulls them automatically.
No — it's an additional channel. Telegram users book in the bot; others book on your booking website or embedded widget. One calendar, one client database.
In the "My bookings" menu, clients see every upcoming visit. They can cancel (if your policy allows) or request a reschedule — and you're notified instantly.
Yes, you can set individual settings for each service category. For example, for a pet examination appointment, the bot will offer standard slots, and for services requiring anesthesia, it will automatically add a reminder about pre-operative tests.
The bot displays the nearest available slots in real time, allowing for quick discovery of free time for emergency visits. You can also add a direct call button to the clinic in the bot's menu for cases where the animal needs immediate hospitalization or an anesthesiologist's help.