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Group services for veterinary clinics

Organize mass events like discounted sterilization days or group vaccinations to fully book your surgeon and therapist, ensuring quick updates to each patient’s vaccination record.

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Starta.one is an AI CRM for service businesses. It combines online booking, client management, finance, team scheduling, and marketing into a single system — configured and operated by AI. Over 1,000 businesses use Starta. Veterinary clinics and group services are a perfect match where Starta shines: AI already knows your industry specifics and tailors the system to your workflows.

Numbers that matter for your veterinary business

+40
extra participants
2
exam rooms on average
60
Visits per week
€1,300
in recovered revenue

When volunteers or breeders bring several animals at once, the group-services feature lets you instantly allocate time for checkups and basic procedures. Instead of chaotic individual bookings, the admin creates a single block for deworming or microchipping. This works perfectly for pre-op tests before the anesthesiologist prepares for a series of scheduled surgeries. You clearly control medication use and room occupancy, avoiding crowding owners in the waiting area during peak hours.

Sound familiar?

🚫

Owners forget about vaccinations and check-ups

Routine vaccinations, parasite treatments, follow-ups — without reminders, owners postpone visits. That's bad for the pet's health and your revenue.

Front desk is overwhelmed with calls

Scheduling, rescheduling, treatment questions — the phone rings non-stop. The receptionist can't both greet visitors and manage bookings.

Optimizing peak load during seasonal vaccination

Seasonal spikes like spring vaccination or mass deworming often challenge veterinary clinics. When phones ring nonstop and a line of owners and their pets forms in the hallway, service quality inevitably drops. The therapist gets pulled into organizational tasks, and the admin can’t keep up with updating medical records. Using group slots structures this chaos by allocating specific hours for similar procedures.

Instead of stretching simple vaccinations throughout the day between complex surgeries, the clinic can dedicate special prevention hours. In one block, 8 to 15 patients are booked. This lets the doctor work like a conveyor: while the assistant prepares the next animal and checks vaccination records, the surgeon or therapist quickly examines and administers medication. This approach increases room throughput several times without crowding the waiting area.

Automating bookings through online tools eases critical reception workload. Owners choose free group spots themselves, receive automatic confirmations and visit reminders. If someone cancels, the system instantly offers the spot to the next client on the waiting list. This ensures the specialist’s valuable time isn’t wasted and the business earns planned revenue even on the busiest days.

Financial transparency and data collection are also key. When booking group services, you can require prepayment or questionnaires. For example, owners can specify the animal’s weight in advance, allowing the doctor to calculate the correct dose beforehand. This significantly reduces patient time in the room and makes the process professional and smooth for both sides.

Why veterinary clinic owners pick Group Services

Three day-to-day moments where the difference is obvious.

1

How it works today

Routine vaccinations, parasite treatments, follow-ups — without reminders, owners postpone visits. That's bad for the pet's health and your revenue.

2

What Starta changes

Create group slots for annual shots where the therapist can see up to 15 patients per hour. This helps distribute room workload efficiently and avoid queues in the waiting area.

3

The bottom line

Group Services takes over the part of running a veterinary clinic that quietly eats 1-2 hours a day — no spreadsheets, no chasing replies, no fatigue mistakes.

What you get

📅

Plan mass vaccinations and preventive checkups

Create group slots for annual shots where the therapist can see up to 15 patients per hour. This helps distribute room workload efficiently and avoid queues in the waiting area.

👤

Manage queues for diagnostic visits

If the limit for animal ultrasound or X-ray is reached, new patients automatically go to a waiting list. The system instantly offers freed spots to other clients if someone cancels.

🔔

Automatic recall for vaccinations and treatments

Set reminders for deworming or follow-up visits so owners don’t forget schedules. Clients get notifications with direct links to book available group slots.

🔄

Regular scheduling of rehab and care courses

Create recurring events for cyclical procedures like animal grooming or physiotherapy. The animal’s medical record updates automatically after confirming attendance at each stage.

📊

Analytics on room and inpatient occupancy

Track popularity of group services like hygiene days or mass sterilization. Evaluate specialist efficiency and equipment usage in real time.

How it works

1

Set up a flow service in your clinic

Create an event in the calendar, like “Vaccination Day,” set the duration and number of slots. Assign the responsible doctor and specify the room where the animal checkup will take place.

2

Publish slots for online booking

Clients pick a convenient time via the website widget. They see available spots for paw exams or consultations with the veterinary dermatologist and book without extra calls to reception.

3

Manage visits and update records

The admin sees the full list of patients for the group slot. After the procedure, the doctor marks attendance, and the vaccination record automatically updates with the used dose.

🔍 Free

Free AI audit for your veterinary clinic

AI will analyze your business in 5 minutes and show how to optimize scheduling and attract more participants to group services.

Pricing

Starta Lite

Free

Access to StartaAI

  • StartaAI - built-in chat assistant, helps use CRM and simplify business management.
  • Access only for the business owner
  • Personal booking website
  • Unlimited bookings
  • SMS notifications to clients
  • Calendar and bookings
  • Vacation and schedule management
  • Push notifications in the Starta.one app
  • Integration with your website
  • Placement on various platforms to promote services
Start with Lite

Frequently asked questions

Is Starta a good fit for a veterinary clinic?

Yes. Starta adapts to the specifics of your industry — from services and pricing to payroll and analytics. The AI takes veterinary clinic workflows into account and helps you get the most out of group services.

How much does Group Services cost?

Starta Lite is free. Starta Pro pricing depends on team size and license duration. Calculate your exact price in the calculator above on this page.

Can clients book group sessions online?

Yes. Group sessions are displayed on your booking page with available spots shown in real time. Clients reserve their place just like individual appointments.

Is there a limit on the number of participants?

You define the maximum participants per session. The system enforces this limit automatically — once all spots are taken, new clients can join the waitlist.

Can group services be used to book pre-op tests for multiple animals at once?

Yes, you can create a group slot for blood collection or ECG before surgeries. This allows the anesthesiologist to quickly get results for all patients preparing for surgical procedures in the morning.

How does the system help if an animal in a group vaccination needs an extra exam?

You can easily move that patient from the group booking to an individual appointment with a specialist. All data about the vaccination attempt and reason for postponement will be saved in the animal’s electronic medical record for follow-up.

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